Assistant Head Steward - Hilton Hawaiian

Assistant Head Steward – Hilton Hawaiian Village Waikiki Beachfront Resort

Hilton Hotels, Honolulu, HI

Description:

Salary: $27.34 USD/Hourly to $34.89 USD/Hourly

Exceptional Hospitality Starts with You. Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Stewarding Supervisor, you will not just directly oversee the steward team during shifts – you will spread the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

• Supervise daily back‑of‑house operations:
  Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations.
• Maintain cleanliness and organization:
  Supervise cleaning of back‑of‑house spaces to uphold sanitation and hygiene standards.
• Support inventory and equipment needs:
  Ensure proper inventory levels, manage equipment storage and distribution, and coordinate timely delivery of food and equipment for all functions.
• Support team performance and development:
  Assist with day‑to‑day team oversight, scheduling shifts, coaching and professional development, conducting evaluations and recognizing achievements.
• Monitor and report on performance metrics:
  Track breakage and loss reports, update operating manuals and assist with monthly inventories to support cost controls and efficiency improvements.
• Collaborate across teams:
  Partner with kitchen, bar and restaurant teams to ensure seamless service, assisting team members where needed.
• Uphold regulatory standards:
  Maintain compliance with health, safety, sanitation and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

• Prior stewarding experience in a high‑volume hotel setting.
• Minimum of 1 year supervisory experience (stewarding and kitchen highly preferred).
• Ability to work varied shifts based on business needs.
• Passion for spreading the light and warmth of hospitality.
• Integrity and a strong sense of ownership and accountability.
• Excellent teamwork and leadership skills.
• Proficiency in English; additional languages desirable.

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at world‑class Hilton hotels through our Go Hilton travel program.
• Own a piece of Hilton:
  Through our employee stock purchase program (ESPP), invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Personalized caregiving support:
  Dedicated caregiving concierge services.
• Crisis concierge in times of loss.
• Mental health resources – free counseling and support via Employee Assistance Program.
• Generous paid time off (PTO).
• Health & welfare benefits – health plans, dental, glasses.
• Financial security for your future – retirement plans.
• Benefits availability may vary based on location and terms of each program.