Business Center Attendant (Casual

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Premium preferred provider medical/drug/vision benefits at competitive prices*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

• Welcome guests in a warm, professional, and engaging manner.
• Assist guests with printing, copying, scanning, faxing, and other business services.
• Provide support with computer workstations, internet access, and office equipment.
• Coordinate shipping and receiving of guest packages through approved carriers.
• Answer guest inquiries and provide information regarding hotel services, amenities, and local attractions.
• Maintain cleanliness, organization, and presentation of the Business Center at all times.
• Ensure all business equipment is functioning properly and report maintenance concerns promptly.
• Monitor and replenish office supplies and inventory.
• Process guest charges accurately using the hotel's property management system.
• Maintain confidentiality of guest information and business documents.
• Follow all hotel safety, security, and privacy procedures.
• Work collaboratively with Front Office, Concierge, Bell Services, and other hotel departments to ensure seamless guest experiences.
• Perform additional duties as assigned.

• Previous customer service or hospitality experience preferred.
• Previous office, administrative, or business center experience is an asset.
• Strong computer proficiency, including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask while maintaining professionalism under pressure.
• Ability to work independently with minimal supervision.
• Flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods and occasionally lift up to 25 pounds.

• Luxury guest service
• Professional communication
• Computer and office equipment proficiency
• Problem-solving
• Organization and time management
• Attention to detail
• Teamwork and collaboration
• Confidentiality and discretion
• Adaptability
• Positive attitude

$29.24 USD

Applicants must be legally…