Pool Attendant - Ka Haku, a Hilton Club

Pool Attendant

Our Pool Attendants support recreation and pool operations by maintaining pool deck cleanliness, managing towel and equipment distribution, and assisting guests with general needs. The Pool Attendant also plays a key role in creating a relaxing and enjoyable environment, ensuring safety standards are followed while delivering courteous and proactive service.

A strong commitment to our Spirit of Service culture and Hilton Values is expected in all interactions with guests and team members.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $22.50 ~ $23.00 per hour
• Medical, Dental, and Vision insurance
• Financial Wellness - 401k, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities... and more!

Schedule Details:

The Recreation Department operates seven days a week. You will be assigned to an eight-hour shift within the operating hours of 6 AM to 11 PM, which includes weekdays, weekends, and holidays, based on business needs.

Additional Responsibilities Include:

• Maintain cleanliness and organization of pool areas, including decks, furniture, and surrounding spaces, ensuring a well presented environment.
• Monitor pool areas to ensure guest safety and enforce pool rules and regulations.
• Distribute, collect, and manage pool towels, ensuring adequate stock and maintaining organization of towel areas.
• Assist guests with requests, including seating, directions, and general resort information.
• Set up and maintain pool furniture, umbrellas, and equipment for guest use.
• Rent and distribute recreation equipment and track usage as required.
• Support recreational programs and activities as needed.
• Maintain cleanliness of work areas, storage spaces, and equipment.
• Monitor inventory of towels, supplies, and equipment and report shortages or needs.
• Report any safety hazards, maintenance issues, or concerns to appropriate departments promptly.
• Assist with light administrative or operational tasks as needed (e.g., towel desk, basic transactions if applicable).
• Ensure compliance with company policies, safety standards, and pool regulations.
• Promote a welcoming, relaxed, and guest focused environment.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members.

To fulfill this role efficiently, you must possess the following minimum qualifications and experience:

• High School Diploma, GED, or equivalent
• 1+ years of related experience
• Strong customer service and interpersonal skills.
• Ability to interact professionally and courteously with guests and team members.
• Ability to work independently while maintaining awareness of guest activity and safety.
• Ability to maintain cleanliness and organization in a fast‑paced outdoor environment.
• Ability to follow safety procedures and enforce pool rules appropriately.
• Possess professional communication skills to interact with guests and team members.
• Ability to perform routine physical tasks, including lifting, moving equipment, and working outdoors.
• Ability to maintain a professional appearance consistent with a luxury hospitality environment.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associates Degree/College Diploma
• 1+ years of related experience
• 1+ years of supervisory experience
• CPR/First Aid certification or ability to obtain
• Prior hospitality or customer service experience.
• Previous bellperson or doorman experience.
• Experience in a resort, hotel, or luxury environment.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with…