Front Desk Agent

Marriott Vacations Worldwide -  - Responsibilities:
Greet guests and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area;
Responds to guest requests for special arrangements or services by arranging or identifying appropriate providers;
Informs guests of property amenities, services, hours of operation, and local areas of interest and activities;
Gathers, summarizes, and provides local area knowledge to inform guests about the property and the surrounding area amenities;
Contact appropriate individuals or departments to resolve guest calls, requests, or problems