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Guest Services Manager - Overnight Front Desk Leader
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-08-16
Listing for:
Highgate Hotels, LP
Full Time
position Listed on 2026-08-16
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Highgate Hotels in Honolulu seeks a Guest Services Manager (OEM) to lead the Front Desk, Concierge and Transportation teams, ensuring attentive, efficient service and maximizing occupancy. Overnight availability is required and you will drive guest satisfaction through SOP adherence and proactive problem solving.
The role demands 5+ years in hotels, supervisory experience, and strong communication. You'll coordinate with accounting and other departments to deliver seamless guest experiences.
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