Catering & Conference Services Coordinator

Prince Waikiki:
Catering & Conference Services Coordinator (Full Time)

Prince Waikiki, 100 Holomoana Street, Honolulu, Hawaii, United States of America

Posted Friday, September 4, 2026 at 4:00 PM

Aloha and Welcome! Thank you for your interest in employment opportunities with Prince Waikiki on Oahu. We invite you to our dynamic team of hospitality professionals.

We are confident that our salary and benefits package will be attractive. In addition to competitive industry salaries, ambassador recognition programs, training, and career opportunities, we offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, 401K, Health Reimbursement, discounted parking, dining and golf discounts, and more.

At Prince Waikiki, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees.

Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners.

By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Band 1

Catering & Conference Services Coordinator

Primary Responsibilities: Provides administrative support to the Catering and Conference Services Department by preparing BEOs, proposals, contracts, group resumes, VIP alerts, files, amenities, invoices, and monthly reports as needed. Manages and conducts initial vetting of incoming phone and email communications and RFPs before assigning them to the appropriate Manager or Director. Inputs and maintains customer information, booking details, inquiries, and traces in Delphi, and updates banquet menus in the system as needed.

Participates in weekly BEO, departmental, and client pre-con meetings. Conducts site inspections and meets with clients on behalf of Managers and Directors as needed.

• Responds to Catering and Conference Services inquiries via phone, email, RFP platforms, and direct inquiries in a timely and professional manner.
• Vets and qualifies incoming inquiries by gathering pertinent event details, including date, attendance, event type, budget, space requirements, and other relevant information, and assigns qualified leads to the appropriate Manager or Director.
• Monitors RFP sourcing platforms, including Cvent, Wedding Wire, The Knot, and Here Comes the Guide throughout the day to ensure inquiries receive a response within 24 hours.
• Books, coordinates, and services internal meetings and events.
• Inputs and maintains accurate client information, booking details, inquiries, activities, and traces in Delphi to ensure event information is current and complete.
• Updates banquet menus and upload new menu pricing in Delphi as needed.
• Prepares and distributes BEOs, revisions, group resumes, VIP alerts, and other event-related documents to the appropriate departments.
• Prepares proposals, contracts, invoices, and other client correspondence for Managers and Directors and distributes them to clients as directed.
• Assists Managers and Directors with event planning and coordination by gathering and communicating event details, following up on outstanding information, and maintaining accurate timelines and documentation.
• Coordinates and participates in weekly BEO, group review, departmental, and client pre-con meetings and communicates pertinent event information to the appropriate departments.
• Arranges client amenities, reservations, gift certificates, and special requests on behalf of Managers and Directors and maintains traces to ensure commitments and special touches are properly executed.
• Serves as a liaison between the Catering and Conference…