Sr. Onboarding & Credentialing Specialist

Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.

The Compliance Lead position is within Prolink's Compliance department and partners with key stakeholders to oversee the new hire compliance process for external talent and perform compliance duties.

• Oversee the new hire compliance process for external talent in assigned divisions and/or locations, including the completion of new hire paperwork, drug and background screening, credentialing and approval of starts
• Work with internal employees, external talent and clients to resolve escalated issues
• Perform compliance activities as an individual contributor and achieve E  goals
• Assist the expiring credentials team with any issues that may arise
• Ensure understanding of all client and regulatory requirements, effectively communicate policies and procedures, and partner in the development of new policies and processes
• Oversee file and records maintenance, review and audit compliance files
• Ensure absolute confidentiality and privacy of all communications, records and reports
• Work to establish positive and productive partnerships with internal employees and a strong focus on providing a positive onboarding experience for external talent
• Serve as a role model for positive partnerships and service
• Perform other related duties as assigned

• Associate degree in a related discipline or equivalent work experience
• 3+ years of experience in a related field
• Excellent communication, customer service, and problem-solving skills
• Able to professionally manage confidential and sensitive information
• Able to perform compliance duties work across multiple divisions
• Strong motivation, detail-orientation, visual attention, manual dexterity, integrity, and perseverance
• Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
• Able to use a variety of business or technical programs to complete tasks
• High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values

Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.