Human Resources - Human Resources Generalist

Halekulani , 2199 Kalia Road, Honolulu, Hawaii, United States of America

Posted Monday, August 10, 2026 at 4:00 PM

LEGACY is a core value that Halekulani lives by to celebrate our cultural history. For over 100 years, the hotel has welcomed visitors to Waikiki Beach, sharing our gracious hospitality, impeccable service, and unparalleled cuisine. Halekulani and Halepuna Waikiki employees live the legacy through the "art of service."

The Human Resources Generalist supports a broad range of HR functions, including compliance, employee relations, HR operations, workplace safety, benefits and leave administration, talent acquisition, and employee engagement. This position partners with employees, managers, and leadership to support effective HR programs, maintain accurate records, and ensure consistent application of company policies and applicable employment laws. Based on business needs, individual interest, and qualifications, the incumbent may specialize in one or more functional areas while maintaining generalist support across the Human Resources department.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Human Resources Compliance:

• Ensures compliance with company policies and applicable federal, state, and local employment laws.
• Maintain accurate employee records, personnel files, and HRIS data.
• Supports the implementation and adherence to Company Rules, policies, standards and practices.
• Tracks required certifications and compliance programs, including liquor cards, First Aid/CPR, Hepatitis B vaccination, and respirator program requirements.
• Maintains confidentiality and protects access to sensitive information, including company data, and employee records by following all protocols and preventing unauthorized access or disclosure.

General HR Office Support:

• Answer telephones as needed, direct calls, and take messages; greet all applicants and employees and assist with employee questions, disseminate or explain information.
• Responds to employee HR-related inquiries in a timely manner, escalating complex and/or sensitive matters to the appropriate staff.
• Develops, updates, and maintains Standard Operating Procedures (SOPs), job aids, and other reference materials to optimize HR operations
• Continually improve HR workflows, processes, and efficiencies to enhance employee experience.
• Provides administrative support to the Human Resources department that includes a range of administrative duties requiring confidentiality and discretion.

Workplace Safety:

• Supports health and safety initiatives, including Safety Committee activities, training, and related compliance requirements.
• Assists with the administration of workers’ compensation reporting and monitoring employee return to work status. Assist with claims coordination and participates and periodic claim reviews.

Benefits & Leave Administration:

• Responds to employee benefit questions and refers employees to appropriate resources, vendors, or account managers as needed.
• Monitors benefit eligibility, communicates eligibility changes, supports enrollments and coverage updates, and coordinates with insurance providers and COBRA administrators.
• Maintains HC-5 waiver forms for employees who decline insurance coverage.
• Coordinates 401(k) enrollment sessions, serves as liaison with the account manager, and processes open enrollment contribution changes.
• Assists with the administration of leaves of absence and accommodation requests in coordination with employees, managers, insurance carriers, healthcare providers, and applicable agencies.
• Reviews and tracks eligibility for protected leave programs, including FMLA, TDI, Workers’ Compensation, HFLL, and Pregnancy Disability Leave.
• Provides required notices and guides employees through leave requirements, documentation, and return-to-work procedures.
• Maintains regular communication with employees regarding leave eligibility, documentation, status, and return-to-work plans.

Talent Acquisition:

• Partners with hiring managers to develop and update job descriptions and provide responsive support for departmental staffing needs.
• Coordinates all job postings, reviews resumes and applications to assess qualifications and conducts initial interviews in accordance with hiring procedures.
• Coordinates interviews and prepares interview guides, evaluation tools, and related recruitment materials.
• Facilitates the offer and onboarding process including drug screening, reference checks, background checks, credential verification, and compliance requirements.
• Processes new hires and ensures required employment documents are complete, accurate, and properly maintained.
• Represents the hotels at community, industry, and school recruitment events to promote opportunities and strengthen the employment brand.
• Processes separations and offboarding, including company property collection, HRIS updates, and personnel file maintenance.

Employee Engagement / Reward & Recognition:

• Supports efforts to foster a positive workplace…