Field Services Hawaii Site Lead

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About the Role:

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while focusing efforts under one enterprise network.

• Ability to access all necessary communication closets and configure and deploy network equipment within the Area of Responsibility (AOR) listed.
• Knowledge in changing VLANs on network port configurations, to assist in incident management.
• Ability to split working hours daily between two sites, Makalapa, Pearl Harbor, and Camp Smith.
• Ability to configure and optimize network servers, hubs, routers, and switches.
• Ability to pull switch activity logs, as well as switch capacity reports.
• Perform port activation, deactivation, and logical moves on switches, in support of emergent MAC moves.
• Ability to engage and escalate problems to the SMIT Network Operations and/or Command Center for support for incidents/problems exceeding their capabilities or networking privileges.

• Must be a US Citizen and possess an active DoD Secret Clearance.
• BS degree and 4 years of prior relevant experience. Will accept HS diploma with 8 years of prior experience in lieu of a degree.
• Valid DoD 8570 IAT Level II:
  Security+ or higher Certification, Cisco Certified Network Associate (CCNA).
• Must demonstrate expertise in IT Enterprise Operations and Network Operations.
• Experience with Microsoft Windows OS, version 10.
• Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software.
• Advanced network troubleshooting skills.
• Excellent customer service skills.
• Excellent oral and written communication skills.

• Organized and detail-oriented.
• Strong leadership and collaboration skills; ability to manage and prioritize own work and that of a team.
• Self-motivated, self-directing, and adaptable; able to communicate with all organizational levels.
• Independent decision making; analytical thinking and problem solving.
• Ability to analyze problems at various levels and understand overall organizational impact.

$48.00 - $57.00/hourly rate

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit

Securing Your Data:
Be aware of fake employment opportunities using Leidos name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you receive a suspicious email, contact Leidos Careers Fraud at  If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider qualified applicants with criminal histories consistent with relevant laws.