IT Systems Analyst; Exempt

Career Opportunities with American Floor & Home

A great place to work.

Share with friends or Subscribe!

Careers at American Floor and Home

American Floor and Home (formerly American Carpet One) is a proud kama?aina company with deep roots in Hawai?i. Since opening our doors in 1974, we’ve been helping families and businesses create beautiful spaces, growing to become Hawai?i’s leading remodeling showroom and general contractor
. As a true one-stop shop, we provide everything from flooring to full kitchen and bath renovations
, backed by our talented in-house design team and expert installation crew. Since 2013, we’ve been 100% owned by our more than 130 dedicated employee-owners.

We are consistently recognized as one of Hawai?i’s Best Places to Work by PBN and Hawai?i Business Magazine, voted Hawai?i’s Best by the Star-Advertiser, and chosen as a Reader’s Choice favorite by Hawai?i Home and Remodeling. Our reputation is built on more than just exceptional products and services — it’s built on our people.

At American Floor and Home, we believe our employees are our greatest asset. That’s why we offer:

• Competitive compensation
• Incentive and bonus opportunities
• Employee ownership through automatic stock distribution
• Career growth and advancement opportunities
• A supportive, family-oriented culture
• A rich benefits package including paid leave, medical and dental coverage, 401(k) plan, flexible spending accounts, employee discounts, and more

A Commitment to Community

Giving back is at the heart of who we are. For 11 consecutive years, our employee-owners have achieved
100% participation in charitable giving to Aloha United Way
— a reflection of our shared dedication to strengthening our island community. In recognition of our commitment, American Floor and Home was recently honored with Pacific Business News’ inaugural Kokua Kahiau Award, celebrating organizations that embody the Hawaiian value of giving generously without expecting anything in return.

We are humbled to be recognized alongside so many inspiring companies and will continue to support our community through charitable giving, volunteerism, and meaningful partnerships with nonprofit and civic organizations.

When you join American Floor and Home, you’re not just taking a job — you’re becoming an owner, a community partner, and a part of a company that values humility, hard work, teamwork, and aloha.

Join us and be part of a company that has proudly served Hawai?i for over 50 years — and is still growing strong.

The Carpet Shoppe, Inc. (TCS) is seeking a detail-oriented and proactive IT/Systems Analyst – Report Writer to support and maintain our IT infrastructure. This role ensures the reliability, security, and efficiency of our technology systems while providing technical support, data management, and system optimization to help drive business operations.

The ideal candidate will have strong problem-solving skills, experience troubleshooting hardware, software, and network issues, and the ability to support reporting and data analysis needs. This position offers the opportunity to work across departments, improving IT processes and ensuring seamless technology operations.

• System Administration and IT Support
• Provide technical support to employees by troubleshooting hardware, software, and network issues to minimize downtime
• Maintain and optimize system performance, including software updates, security patches, and routine maintenance
• Set up and configure workstations, user accounts, and basic network settings
• Conduct system testing and collaborate with programmers to resolve issues and errors

• Data and Reporting Support
• Assist in managing databases, ensuring data integrity and accessibility
• Generate reports and dashboards from enterprise systems (e.g., RFMS, CRM) to support business decisions
• Analyze IT system performance and recommend improvements to optimize operations

• Network and Infrastructure Evaluation
• Conduct structured assessments of network and IT infrastructure to identify cost-effective updates and enhancements
• Assist in implementing IT solutions that improve…