Development Specialist​/Development Analyst Enterprise SAP - Oahu

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Posting End Date:
This position will remain open until filled. Early applications are highly encouraged.

The P EX ENTERPRISE TECH SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has a Management vacancy available. This position is available at either the Development Specialist or Development Analyst Enterprise SAP level, whichever best matches the candidate’s qualifications.

Working independently and/or as part of a project team, performs analysis, programming, testing, troubleshooting, documentation, implementation, training, and maintenance support for SAP and SAP-related information systems to meet company and/or customer requirements within budget and time constraints. As needed, performs second-level help desk functions.

• Programs/adapts, tests, troubleshoots, documents, and implements SAP and SAP-related information systems and/or applications to meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line.
• Collaborates with Development, Infrastructure, and Desktop Analysts, Database Administrators, Basis personnel, and/or IT Business Solutions Consultants and customer personnel to analyze system/customer requirements and design or identify commercially available small to medium-sized SAP and SAP-related information systems or portions of large systems, including new system development or modification or integration of existing systems.
• Independently and/or under direction of Development Analysts, collaborates with other ITS development or services groups, and/or ITS consultants and customer personnel to evaluate business or technical software (Unix, client-server, internet, cloud, desktop/laptop, tablet, and/or mobile) that meet customer needs, including review of alternatives and support for cost/benefit reviews.
• Assists/trains customers to make the best use of SAP and SAP-related information systems; assists in training newer programmer/analysts on tools and techniques employed by Hawaiian Electric.
• Creates work plans, provides status/progress reports, and coordinates with customers.
• Authors requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, cost-benefit analyses, department/team strategies, etc.
• Remains on-call/available for scheduled and unscheduled work, including outside normal business hours and weekends.
• Participates in Company emergency response activities as assigned, including preparation for such activities.

• Thorough knowledge of the principles of information and office technology management normally acquired through college-level courses or equivalent experience.
• Working knowledge of utility business, business and/or engineering principles & practices desirable.
• Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Cloud/Mobile technologies and systems development.
• Good understanding of application interfacing concepts, basic reporting and database development and support.
• Ability to document and execute an integrated test plan and a user acceptance test plan.
• Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.
• Working knowledge of software installation, configuration, and administration.

• Ability to design, code, test, troubleshoot, and implement programs, stored procedures, forms, reports, interfaces, workflows, batch jobs, etc. in one or more of the following languages/systems: ABAP, C#, HTML/5, Java, Java script, .Net, Node.js, Perl, PHP, PL/SQL, Python, Shell scripting, SQL, XML on Windows and Unix platforms.
• Knowledge/familiarity with SAP, SAP-related products/technologies and other enterprise systems such as CRM, IS-U, Billing, Finance, Device Management, Bill Print, Meter Reading, IVR, Stream serve/Exstream, Customer Communication Presentment, Mail Presort, Success Factors, HR Benefits, Fiori, EHSM, Materials Management, Ariba CLM, Open Text Vendor Invoice Management, Open Text Document Management, Treasury, UIPlanner Budgeting, Power Plant, Service and Asset Manager Mobile Application & Field Service Management, Process Integration/Process Orchestration, BTP, Cloud Connector, Message Broker, Meter Data Management System, Distributed Energy Resource Management Systems, Outage Management System, Outage Map, Command Center, Energy Portal, Control-M Job Scheduling, Monitoring & Managed File Transfers, Pager Duty, Service Now, etc.
• Able to perform SAP upgrades/rebuilds, and/or system administration and support for supporting systems. Strong awareness of overall system needs such as performance management, capacity management,…