Sr. Microsoft Licensing Consultant

Overview

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a Sr. Microsoft Licensing Consultant to join our team.

The Sr. Microsoft Licensing Consultant will design, lead, and scale operational best practices across our Microsoft ecosystem. The ideal candidate has deep, hands-on expertise with Microsoft Enterprise Agreement (EA),
Microsoft CSP (direct or indirect), and modern Microsoft Cloud commercial constructs (e.g.,
MCA/Microsoft Customer Agreement
, seat-based offers, Azure consumption, New Commerce Experience). This role will drive licensing strategy, optimize margin and revenue, improve compliance and governance, and enable sales, finance, and delivery teams with scalable processes and tooling.

• Serve as the organization’s subject matter expert for Microsoft EA, CSP, and Cloud licensing (M365, Dynamics 365, Azure, Power Platform).

• Advise Sales, Business Development team, Sales Operations and Finance on deal structuring (EA vs. CSP vs. MCA), price protection, term alignment, and cost optimization.

• Translate Microsoft commercial updates into actionable guidance and playbooks for internal teams and customers.

• Design and implement standard operating procedures (SOPs) for quoting, provisioning, co-terming, renewals, and billing (CSP seat-based + Azure consumption).

• Build governance
  , controls
  , and approval workflows to reduce risk (credit, consumption overages, incorrect provisioning).

• Establish renewal orchestration processes (120/90/60/30 timelines, E5 upsell motions, NCE commitment strategy, true-up/true-down handling).

• Own the CSP P&L levers
  : rebate attainment, incentives optimization, promotional offers, and price-lift strategy.

• Develop SKU rationalization and offer mapping to align customer needs to the most profitable and compliant licensing motions.

• Partner with Marketing/Sales to develop bundles, offers, and campaigns tied to Microsoft FY priorities.

• Define data model and reporting for ARR/NRR
  , seat growth, churn, Azure consumption trends, and incentive attainment
  .

• Implement automation and integrations across CRM/PSA/ERP and CSP portals for quote-to-cash and license lifecycle workflows.

• Maintain a licensing knowledge base and reusable licensing calculators /decision trees.

• Lead complex customer engagements: EA to CSP migrations, hybrid models, Azure consumption governance, and cost optimization.

• Collaborate with Microsoft and distributors as an indirect CSP on escalations, roadmap alignment, incentives, and co-selling opportunities.

• Coach sales teams on value realization and adoption motions that drive expansion and renewals.

• 10+ years of hands-on Microsoft licensing experience with significant depth in EA and CSP (direct or indirect).

• Proven track record building and scaling operational best practices
  , licensing governance, and revenue operations for Microsoft Cloud.

• Strong knowledge of Microsoft Cloud commercial programs
  : MCA/Microsoft Customer Agreement,
  NCE (New Commerce Experience), seat-based subscriptions, Azure plan/consumption, private offers, price lists, and promotions.

• Expertise across Microsoft 365, Dynamics 365, Azure, and Power Platform licensing models.

• Demonstrated success influencing P&L outcomes (margin mix, incentives, growth, churn).

• Comfortable designing processes across CRM/PSA/ERP and CSP portals
  ; able to partner with Rev Ops and IT on automation.

• Exceptional communication skills; able to simplify complex licensing and contractual concepts for executive and non-technical audiences.

• Experience with
  EA to CSP transition strategies, co-terming, and multi-tenant design.

• Familiarity with Microsoft Cloud Partner Program (MCPP) incentives, co-op/marketing funds, and co-sell motions.

• Understanding Fin Ops /Azure cost governance frameworks.

• Exposure to software asset management (SAM) and compliance audits.

• Certifications (nice-to-have):
  Microsoft Fundamentals…