JMSC-IP Systems Engineer; Help Desk

Job Qualifications

Active Directory (AD), Help Desk Services, Help Desk Support

Regular

None

Secret

None

IT Infrastructure and Operations

Active Directory (AD), Help Desk Services, Help Desk Support

None

3 + years of related experience

Yes

Deliver simple solutions to complex problems as a Systems Engineer (Help Desk) with GDIT at the Joint Multinational Simulation Center - Indo Pacific (JMSC-IP), the Pacific's premier simulation complex. Here, you’ll tailor cutting‑edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Systems Engineer (Help Desk) you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Engineer joining our team to help build and enable the readiness of our Nation's Army in the Pacific!

• Troubleshoots complex, hardware, software and network issues
• Performs software deployments, patching and updates
• Participates in infrastructure upgrades and migrations
• Supports the implementation, operation, and sustainment of system security protections for training and simulation systems
• Performs hands‑on configuration, troubleshooting, documentation, and change support for network and boundary components in a controlled environment
• Performs scheduled maintenance and systems upgrades
• Supports audits, inspections, and vulnerability remediation activities
• Maintains current knowledge of relevant technology as assigned
• Participates in special projects as required

• Education:
  
  AS/AA in Information Technology or Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work experience
• Required Experience:
  
  3+ years of related experience; military and MTC experience preferred
• Required Technical
  
  Skills:
  • Provides systems engineering support for the design, integration, operation, and sustainment of enterprise systems
  • Performs ongoing system maintenance and supports system upgrades and migrations
  • Resolve issues involving Active Directory, permissions, group policies
  • Strong understanding of RMF, boundary relevant STIGS, and cybersecurity compliance
  • Working knowledge of firewall rules, traffic filtering, and access control
  • Working knowledge of configuration and management of core switches, remote nodes, and diverse communications hardware within controlled environments
• Certification: SEC+ is required;
  Network+ or CCNA will be considered
• Security Clearance Level: MUST be able to obtain Interim / Secret Clearance within 6 months of hire
• Required
  
  Skills and Abilities:
  • Must meet DoD 8570 IAM I certification
  • Superb communication skills
  • Strong troubleshooting skills with the ability to escalated appropriately
  • Must be able to perform with minimal guidance
• Location:
  
  On Customer Site/moderate travel to other customer sites throughout Pacific AoR

• Growth: AI‑powered career tool that identifies career steps and learning opportunities
• Support:
  An internal mobility team focused on helping you achieve your career goals
• Rewards: 401K with company match
• Community:
  Award‑winning culture of innovation and a military‑friendly workplace

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $81,349 - $93,610. This is not, however, a guarantee of compensation or salary. Rather salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

40

10-25%

Onsite

USA HI Schofield

Our benefits package for all U.S.

-based employees includes a variety of medical plan options, some with Health Savings…