Network Support Engineer

Application Performance & Network Support Engineer

3 days ago Be among the first 25 applicants

This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $30.00/hr

Immediate need for a talented Application Performance & Network Support Engineer
. This is a 06+ Months Contract opportunity with long-term potential and is located in Honolulu, HI (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-57178

Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Application Performance & Server Capacity (Primary Focus)
• Partner with Application Developers to verify new applications meet performance expectations without impacting existing systems.
• Design, build, and monitor application performance tests across Windows-based servers.
• Analyze system metrics, test results, and performance trends to identify bottlenecks.
• Recommend changes related to application design, hardware resources, and architecture.
• Deliver capacity and performance reports for systems management and business leaders.
• Monitor changes in systems architecture and how they affect performance.
• Define, tune, and maintain thresholds for automated performance alerts.
• Identify capacity risks and provide forward-looking projections.
• Network & Voice/Telephony Support (Secondary Focus)
• Support day-to-day LAN, WAN, and Wireless operations and maintenance.
• Provide Level 1/2 support for network connectivity, VoIP, telephony, and client hardware/software issues.
• Assist with installation and configuration of phones, routers, LAN switches, WAPs, telephony hardware, and appliances.
• Perform routine network health checks, validation testing, and incident resolution.
• Assist with service packs, firmware updates, hotfixes, and system patching.
• Maintain documentation for network/voice infrastructure and support tickets.
• Manage device inventory, RMAs, equipment returns, and tracking.
• Support backup systems, diagnostic tools, and monitoring platforms (Team Track, Solar Winds, etc.).

• 3–6 years experience in server performance, capacity analysis, or application performance engineering.
• Strong expertise with Windows-based servers, metrics, and performance tools.
• Hands-on experience in LAN/WAN/Wireless network environments.
• Knowledge of telephony, VoIP, and enterprise voice systems (Cisco, Avaya, etc.).
• Experience with troubleshooting, ticketing systems, and ops support.
• Strong analytical skills for performance data interpretation and reporting.
• Ability to work 100% onsite.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.