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Senior ITSM Service Desk SME - ITIL Expert

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: General Dynamics Information Technology
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading defense contractor is seeking an experienced ITSM Service Desk Subject Matter Expert (SME) for their operations in Honolulu, Hawaii. This role involves overseeing IT service management processes and ensuring compliance with contractual obligations. The ideal candidate will have over ten years of experience in ITSM, a bachelor's degree, and an active Secret clearance. Responsibilities include leading service desk operations, managing incidents, and driving service improvement initiatives.

Competitive salary and benefits are offered.
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Position Requirements
10+ Years work experience
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