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Incident Management Lead – ITIL & Federal IT

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-14
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for an Incident Manager, Mid in Honolulu, Hawaii. This role involves managing IT incidents and service requests to ensure seamless operations in a federal IT environment. Key responsibilities include leading daily execution of incident management, coordinating technical teams, and conducting post‑incident reviews. The ideal candidate will have a bachelor's degree in IT or related fields, 4-7 years of relevant experience, and a strong command of ITIL practices.

Compensation ranges from $79,400 to $135,000 with additional benefits.
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