IT Help Desk Support Technician; Temporary

Position: IT Help Desk Support Technician (Temporary)

Location: Honolulu (In-state candidates only)

Schedule: Mon–Fri, 7:45 am – 4:30 pm

Pay: $26-32 per hour, depending on experience

• Weekly pay
• Medical, Dental, Vision & Prescription
• Free online classes, EAP, discounts & more

• Provide day-to-day end-user technical support (in-person, phone, and remote)
• Set up, maintain, and troubleshoot workstations, laptops, and mobile devices
• Support Microsoft 365 applications, including user accounts, email, and access issues
• Assist with basic systems and operational support to ensure smooth IT functionality
• Respond to and resolve help desk tickets in a timely manner
• Maintain accurate documentation of issues, resolutions, and IT assets
• Support overall daily IT service coverage and team initiatives

#Remedy

HIDirect Hire

• 2–5 years of experience in IT help desk or technical support
• Strong working knowledge of Microsoft 365 and Windows environments
• Experience with device management and troubleshooting hardware/software issues
• Excellent communication and customer service skills
• Ability to manage multiple priorities and work both independently and as part of a team
• Reliable, detail-oriented, and responsive

In-state applicants only as client companies expect candidates to interview for positions as soon as possible