IT Business Systems Analyst III

Position Summary

As the IT Business Systems Analyst III, you will serve as a technical lead with cross‑functional partnerships to support and enhance Hawaii State Federal Credit Union’s core banking and related business applications.

Bringing your expertise in financial institutions’ technical platforms, you will manage cross‑functional projects and initiatives. You will develop close working relationships with business units, vendors, and IT teams to analyze processes, gather requirements, support production systems, and deliver moderately complex initiatives. Serving as a senior individual contributor and mentor, you have the unique opportunity to spur the professional growth of junior analysts, providing guidance while leading work streams and ensuring reliable, secure application operations for our members.

Please note that this position is in‑office at our HSFCU Headquarters in Downtown Honolulu.

• Minimum - $76,438
• Maximum - $122,302

• Serve as a primary analyst for assigned business and core banking applications.
• Lead requirements‑gathering, process analysis, and solution evaluation for moderately complex initiatives.
• Support production systems through issue analysis, testing, documentation, and vendor coordination.
• Participate in and support IT projects, including planning, testing, and implementation.
• Coordinate changes through established change management processes.
• Partner with vendors on issue resolution, upgrades, and roadmap discussions.
• Document systems, processes, and procedures to support knowledge sharing and operational consistency.
• Mentor and provide work guidance to Business Systems Analyst I and II roles.
• Collaborate with business stakeholders to improve efficiency and effectiveness through technology.

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent experience.
• 5+ years of experience supporting and analyzing enterprise business applications.
• 3+ years of enterprise IT project management experience.
• Expert knowledge of SDLC processes and best practices for managing software releases.

• Experience with core banking systems and integrated banking systems.
• Experience supporting or implementing lending loan origination systems (LOS).
• Experience partnering with lending operations, credit, compliance, or underwriting teams.
• Business analysis or project management certifications (CBAP, CAPM, ITIL, or similar).

Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work‑life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage:
  Full‑time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering family members. Pre‑tax deductions for Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off:
  Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual each year.
• Retirement Savings:
  Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy:
  Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and pre‑tax deductions.
• Health & Wellness:
  Access to wellness fairs, flu shot clinics, and on‑site fitness centers.
• Additional Benefits:
  Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in‑person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: A modern headquarters that prioritizes a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials:
  Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 15 years.