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IDR Gateway Support Specialist
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is looking for a Technical Support Analyst to provide customer support for IDR Gateway access. This position requires intermediate-level support across multiple channels and ideal candidates should have at least 3 years of experience in customer service. You will be responsible for ensuring timely issue resolution and maintaining high-quality customer experiences.
Applicants must possess a high school diploma, and U.S. citizenship is required. The role offers compensation starting at $22.28 per hour and various shifts, including weekends.
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