VP, User Experience

Overview

We seek an innovative leader to reshape and redefine the future of educational technology experiences. As VP of UX, you will craft the vision for how learners, educators, and institutions use our platforms, designing intuitive, inspiring, and impactful experiences that improve measurable learning outcomes. The role involves building ecosystems that empower learner success, promote equity and accessibility, and integrate new technologies—including AI‑enhanced user experience solutions and automation—to personalize education at scale.

• Develop and articulate a compelling vision using design thinking principles—emphasizing empathy, ideation, prototyping, and testing.
• Motivate and encourage a build team to explore “what is possible,” unlocking a new approach around EdTech invention.
• Build and mentor a high‑performing UX team, encouraging creativity, collaboration, and continuous improvement.
• Work within the Product Operating Model to incorporate UX principles at each phase of product development, ensuring consistency with product roadmaps and delivery timelines.
• Establish scalable build systems and governance models, incorporating AI‑assisted prototyping, accessibility checks, and personalization engines to ensure consistency and quality.

• 10+ years in UX leadership roles, with a proven track record in educational technology or complex digital ecosystems.
• Bachelor’s or equivalent experience, or master’s degree or equivalent experience in Building, Human-Computer Interaction, Learning Sciences, or related field.
• Expertise in UX building and research methodologies.
• Strong understanding of learning principles and how building impacts educational outcomes.
• Familiarity with user experience tools powered by artificial intelligence, personalization technologies, and automation workflows.
• Extensive experience working within a Product Operating Model or comparable frameworks.
• Outstanding communication and storytelling skills to articulate vision and influence collaborators.
• Demonstrated ability to lead large, diverse teams and drive organizational change.

The full base pay range for this position is $ – $ USD, with a 35% annual individual target incentive bonus. Pay will vary based on qualifications, experience, internal equity, and geographic location.

Cengage is committed to working with broad talent pools and considers applicants regardless of classification protected under applicable laws. We also provide reasonable accommodations for qualified individuals with disabilities during the application process. If you require accommodation, please contact