Information Technology Specialist , II, III, IV

Who We Are

The Honolulu Authority for Rapid Transportation (HART) is the public transit authority responsible for planning and constructing Skyline, Honolulu’s rail transit system. It is the first fully automated, driverless urban light metro system in the United States and the largest public infrastructure project in Hawaii’s history.

Join HART and be part of a transformative project shaping Honolulu's future. If you thrive in a fast-paced, professional environment and are ready for a rewarding challenge, we invite you to bring your expertise to our Project Controls team as an Information Technology Specialist I, II, III, or IV (level to be determined based on qualifications and experience).

HART is currently recruiting to fill two (2) Information Technology Specialist positions and will hire them at the highest level for which selected candidates are qualified.

• Level I: $61,284/year - $77,616/year
• Level II: $66,324/year - $83,976/year
• Level III: $74,652/year - $94,440/year
• Level IV: $80,736/year - $102,204/year

These positions perform professional information technology work as the primary assignment, including analysis, design, development, implementation, maintenance, and support of information systems, infrastructure, and services that enable the planning, construction, and operation of the Honolulu Rail Transit Project. Applications are being accepted with the intent of filling two (2) positions at the highest levels for which the selected candidates are qualified;

this recruitment may be used to fill Information Technology Specialist I, II, III, or IV positions, depending on the qualifications of the applicants and the needs of the department.

• Level I:
  The Information Technology Specialist I performs entry-level to journey-level professional IT work under general supervision.
  
  Duties include:
• Assisting with the configuration, maintenance, and support of hardware, software, and network resources
• Responding to user support requests
• Monitoring system performance and security for enterprise applications supporting project controls, document management, and rail operations
• Participating in system testing, documenting procedures, and assisting with data integrity checks
• Supporting the implementation of standard IT policies and procedures, and basic reports and dashboards used by the Project Controls team

• Level II:
  The Information Technology Specialist II independently performs more complex professional IT assignments and serves as a technical resource for key platforms and applications.
  
  Duties include:
• Analyzing user and business requirements
• Configuring and maintaining systems and databases
• Troubleshooting incidents affecting project-critical systems such as project management, contract management, and asset tracking tools
• Implementing the data analytics program, including developing advanced metrics, KPIs, and analytical dashboards

• Level III:
  The Information Technology Specialist III serves as a senior-level IT specialist and project lead for complex systems and integrations that support HART’s technology requirements.
  
  Duties include:
• Leading the design and implementation of advanced information systems and infrastructure, including cloud solutions and security controls
• Ensuring compliance with applicable standards and regulations
• Directing the development and enhancement of analytics and reporting solutions for project controls and financial management

• Level IV:
  The Information Technology Specialist IV functions as a subject-matter expert responsible for complex electronic data processing systems and procedures.
  
  Duties include:
• Designing and developing systems by analyzing and evaluating data processing requirements and operating methods at HART
• Preparing reports and documentation related to system design and operations
• May supervise or direct assigned staff

• Levels I, II, III, and IV:
  Graduation from an accredited college or university with a bachelor's degree, with major work in management information systems, information systems, computer information systems, information technology, construction management, construction…