Field Service Analyst

Sky Bridge Tactical is a privately held, Service Disabled Veteran Owned Small Business (SDVOSB) founded in 2008 organically filling a need for relevant training expertise, providing culturally attuned, former military professionals as instructors to bring proven tactical procedures and techniques in support of USSOCOM’s mission.

Sky Bridge Tactical has evolved into a full spectrum service provider dedicated to supporting our customers across the globe with Program/Project leadership and subject matter expertise in all components of Acquisition, Logistics, Operations, Intelligence, Security, Engineering, Rapid Prototyping, Maintenance, and Training (including all supporting corporate functions).

• Install, configure, and maintain site customer’s LAN and SAN network devices.
• Install, configure, and maintain Cisco 6500/4500/3800/3700 series switches and routers.
• Install, configure, and maintain Cisco MDS series SAN fabric switches.
• Employ network management expertise in the area of fault management, configuration management, performance management, and security management.
• Responsible for the daily operations, maintenance, and 100% functionality of LAN/WAN support equipment.
• Coordinate with local network authority to ensure all routers/switches are in compliance with local security policy and configuration standards.
• Perform routine tasks such as port configuration, enable/disable ports, update device OS, check logs, perform backups of system configuration and/or logs, run physical media to/from network equipment and rack mounted components.
• May be required to perform as backup to the SAN-Network administrator for short periods.
• Ensure full functionality for all assigned Storage Area Network switches to establish the fabric.
• Ensure operational and IA best practices are adhered to during system sustainment activities.
• May be required to perform vulnerability checks to determine IA threats.
• Perform routine patching per OEM guidance.
• Assist in establishing new LUNs to meet customer requirements.
• Configure port groups and ensure the physical path between SAN attached servers and the SAN controller are available.
• Perform daily check of all SAN links via Cisco Fabric Manager Server.
• Coordinate dual path configuration with server administrators to ensure redundant links for system data path resilience.
• Be experienced in a wide range of Internetworking technologies, systems, and telecommunication architectures.
• Have experience with different flavors of Cisco IOS and Catalyst OS platforms.
• Design, plan, and implement various levels of Secure Enterprise and Campus data/voice networks.
• Configure overall network routing and switching, VLANS, Access Control Lists, spanning tree, bridging, HSRP, load-balancing, backup routes, TACACS+, and VoIP (Cisco Call Manager & Unity Servers).
• Monitor, analyze, and audit network security using Cisco Works, HP Open View, MRTG, What’s Up - Gold, Cisco Network Analysis Modules, and Cisco ACS.
• Install infrastructure such as Category 5 cabling, Fiber Optics, and Serial RS standard solutions.
• Conduct evaluation, recommendation, and integration of new technologies into the LAN/WAN environment.

• Must have the ability to perform routine system maintenance and computer system administrative functions.
• Has knowledge of, and is capable of using, operating systems and database management systems.
• Performs analysis of system operations; must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices.
• Must be available for assignment to various CONUS/OCONUS sites for extended terms.
• Military experience is highly desirable; completion of a U.S. Military Service Non-Commissioned Officer (NCO) or Senior NCO Academy Course and/or Officer Basic or Advanced Course is desirable.

• Cisco IOS for LAN/WAN routers and switches.
• Cisco IOS for SAN fabric networking switches.
• Management of Cisco MDS SAN switches highly preferred.
• Cisco Fabric Manager experience is a plus.
• Alter point, Solar Winds, or other network monitoring applications.

Sky Bridge Tactical, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Waretime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with Sky Bridge Tactical through its online applicant system, please contact Sky Bridge Tactical at . Sky Bridge Tactical is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Sky Bridge Tactical utilization of any…