Cybersecurity Subject Matter Expert - Managed Services

Red River is seeking a highly skilled and experienced Cybersecurity subject matter expert, to join our Managed Services team. As a SME in our business, you will play a critical role in managing, implementing and documenting cybersecurity solutions for our clients. This will include a focus on security across hardware, software, and the tools we use in the delivery of high-quality security services.

Your goal will be exceptional customer satisfaction.

The SME will work closely with Red River Professional Services, Design Architects, Sales, Partner SIEM vendors, to manage security systems (hardware, software, tools, etc.) for Red River’s growing customer base. The successful candidate will have experience managing and maintaining cybersecurity solutions tailored for unique environments including cloud, local, and wide‑area infrastructure and/or networks systems which feature a wide variety of platforms and protocols.

This position has a high potential for recognition as we continue to build our cybersecurity practice at Red River Technology.

• Strategy:
  Proactive planning and policy setting with a knack for analyzing vulnerabilities, devising creative solutions to protect systems and data from threats and the intent of limiting client and Red River exposure during security incidents and emergencies. Demonstrated capability and experience in thinking one step ahead with the ability to anticipate risk and vulnerabilities.
• Leadership:
  Calming influence with experienced, fact‑based advice and decisions that inspire team and client confidence during cyberattack and incident response.
• Technical Leadership: A deep knowledge of cybersecurity practices, tools and technologies is required to lead, mentor, and guide a team of security professionals, providers, and client team members through network security, encryption methods and incident response.
• Cross Team
  
  Collaboration:
  
  Liaison between Managed Service, Professional Services, and Design Engineering to help in service creation and overall security practice growth.
• Solution Design:
  Collaborate with clients to understand their security requirements and design tailored security solutions, including firewall configurations, intrusion detection and prevention systems, endpoint protection, and more.
• Security Implementation:
  Oversee the deployment and configuration of security solutions, ensuring they meet client objectives and adhere to industry best practices.
• Incident Response:
  Lead the incident response team in identifying and mitigating security incidents and breaches. Develop and execute incident response plans to minimize impact and prevent reoccurrence.
• Security Monitoring:
  Implement and manage security information and event management (SIEM) systems to monitor and analyze security events. Configure alerting and reporting for unusual activities.
• Security Policy Development:
  Collaborate with clients to develop security policies, procedures, and best practices to enhance overall security posture.
• Vulnerability Management:
  Oversee vulnerability assessments and penetration testing activities. Work with clients to remediate vulnerabilities and improve security defenses.
• Compliance and Auditing:
  Ensure that clients' security environments meet relevant compliance requirements and industry standards. Assist in audits and compliance assessments.
• Client Relations:
  Maintain strong client relationships, providing regular updates, status reports, and addressing security concerns and inquiries.
• Ability to provide detailed and accurate metrics/reporting to customers on a regular basis to ensure that Red River is meeting the customers cyber security needs.
• Team Management:
  Provide leadership, coaching, and mentorship to product, system and tool engineers. Manage team performance, scheduling, and project allocation.

• Bachelor's degree in a related field (Cybersecurity, Information Technology, etc.).
• 10 or more years of experience in cyber security.
• Industry certifications such as ITILv4, Security+, Network+, CISSP, CISM, CEH, or similar.
• Vendor MSSP certifications such as PCDRA, ZCSS.
• Proven experience in designing and implementing security solutions,…