Senior Auditor

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

The senior systems auditor is responsible for leading system audits and ad‑hoc projects throughout the company. This position also performs audits in conjunction with the company’s external audit firm. The role may be hybrid or remote and is a full‑time, exempt role located in Worcester, MA.

Under the direction of internal audit management, the senior auditor will execute the following:

• Assess the company’s control environment through automation opportunities, improve automation potential, and recommend emerging technology solutions such as machine learning, robotic process automation, business intelligence, data management, analytics, and digital solutions.
• Independently plan, design, perform and lead all aspects of audits following departmental standards and procedures, including setting objectives, defining scope, designing tests, and managing resources.
• Communicate effectively with all levels of management to ensure full understanding of objectives, risks, controls, and observations.
• Direct and lead audits, supervise junior team members, and perform a first review of work papers.
• Perform risk assessments, including identification, evaluation, and documentation of business risks and system controls.
• Assess the adequacy of proposed controls for new systems.
• Analyze audit evidence to provide management with an evaluation of the adequacy of system controls and make recommendations for improvement.
• Prepare clear and concise draft audit reports and other communications.
• Complete ad‑hoc projects as requested by management.
• Assist management in supervising audit teams on larger audits.
• Assist management with staff assessments.
• Mentor and contribute to the professional development of team members.

• Timely completion of all assigned audit work in the annual internal audit plan and assigned projects.
• Quality of audits.
• Effectively supervise junior staff and interns.
• Effectively support internal audit management.
• Value‑added recommendations.
• Effective oral and written communications with management.

• Minimum of 5 years of internal auditing experience, with at least 3 years in IT systems auditing.
• Bachelor’s degree in MIS/Computer Science or Accounting/Finance.
• Certification in an IT‑related field (e.g., CISA, CRISC, CISM, CISSP).
• At least one year of experience supervising and training staff.
• At least two years of experience auditing or managing/supporting Windows, Linux, and/or SQL environments.
• Excellent interpersonal and communication skills (verbal and written).
• Excellent time‑management skills with ability to prioritize work.
• Ability to work independently and perform research using a variety of technical and manual tools.
• Strong analytical skills and an inquisitive personality.
• Ability to interact and coordinate with all levels of management.
• Computer literate with proficiency in Microsoft Office Suite.
• Ability to travel up to 5%.

Through on‑the‑job experiences, personalized coaching, and robust learning and development programs, we encourage growth at every level.

• Medical, dental, vision, life, and disability insurance.
• 401(k) with a company match.
• Tuition reimbursement.
• PTO and company‑paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of IDE.
• On‑site medical/wellness center (Worcester only).

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry, or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information, or any other status protected by law.

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at and include the link of the job posting in which you are interested.