Technical Writer

Company Overview

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid. In FY2021 we avoided more than 9million tons of CO₂, and we are committed to achieving carbon neutrality by 2030.

With sales of USD
1.5billion in FY2021, Landis+Gyr employs around 6,500 talented people across five continents.

As a technical writer within our fast‑paced, high‑production environment, you will develop new and maintain existing content and documentation for Landis+Gyr products, including user guides, installation manuals, quick‑start guides, release notes, and online content.

• Work closely with software and hardware development engineers to produce and maintain complete, accurate technical documentation.
• Meet deadlines in a fast‑paced, detail‑oriented environment.
• Create urgent alert and bulletin documentation as needed for timely release and publication to address emergent problems.
• Produce illustrations and graphics (vector and raster) for technical documentation.
• Obtain scope, content, and schedule for desired end products and develop plans and milestones to achieve success.
• Operate and evaluate software and hardware during the documentation process from a customer standpoint to identify bugs, inconsistencies and problems that need addressing before final system release.
• Work with engineers, programmers and product managers to improve software and hardware functionality and usability.
• Design and produce HTML/XML‑based help systems for software.
• Create presentations in alternative formats such as computer‑based interactive training, video training and web‑delivered documentation.
• Design and develop templates for technical documents.
• Edit manuals and other technical documentation produced by other writers.
• Maintain flexibility and adaptability to work on other writers’ projects to help meet deadlines.
• Compile monthly metrics detailing departmental performance.
• Manage documentation projects for large, high‑profile customers (complex project management skills required).
• Handle departmental operations such as off‑site printing of released documentation, engineering change orders and scheduling of releases.
• Provide technical direction, oversee, help and guide less experienced or junior writers.
• Ensure a smooth transition of departing writers’ projects and workflows to a replacement writer.

• Three or more years (minimum) of experience writing technical publications.
• Minimum of a bachelor’s degree in Technical Communications, English, Education, Electrical or Electronic Engineering/Technology or a related field.
• Expert written and verbal communication skills.
• Advanced proficiency with Adobe Structured Frame Maker, Acrobat, Illustrator, Photoshop and Robo Help.
• Advanced proficiency with Microsoft Office Suite for PC platforms.
• Ability to work independently and within a team environment.
• Digital photography experience.
• Ability to understand and communicate complex technology in a user‑friendly manner.
• Positive professional attitude and readiness to work.
• Familiarity with applicable standards and guidelines.
• Availability to travel occasionally.
• Project management skills.

Must have a bachelor’s degree in Technical Communications, English, Education, Electrical or Electronic Engineering/Technology or related field.