IT Manager

IT Manager

Michelson Laboratories is a leading food testing laboratory based in Southern California. Since 1970, Michelson Laboratories has provided efficient testing and analyses to an extensive spectrum of customers. We have a broad-based background and are thoroughly proficient in a diverse range of industries.

The IT Manager is responsible for the daily operations of the IT department including its helpdesk and project management functions. These duties include implementing and overseeing technology systems and strategies in support of the laboratory’s mission.

• Lead large IT projects, including the design and deployment of new IT systems and services.
• Team Leadership:
  Lead and grow a high-performing team of professionals, fostering a collaborative and innovative work environment.
• System Management:
  Work with our Laboratory Management Systems (LIMS), Finance Platform, Business Applications, Cloud Collaboration Platforms and Instrumentation Systems to build solutions for the rest of the company.
• Infrastructure Management:
  Manage the company’s infrastructure, which includes hosted, virtualized, and cloud-based assets.
• Monitor performance of Information Technology systems to determine cost and productivity levels, and make recommendations for improving the IT infrastructure.
• Help define IT infrastructure strategy, architecture, and processes.
• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
• Vendor Management:
  Assess vendors and develop test strategies for new hardware and software; collaborate with external vendors and partners to procure necessary hardware, software and services, ensuring adherence to quality standards and contractual agreements.
• Manage the Helpdesk operation across two locations and assist staff with troubleshooting hardware and software issues.
• Security and Compliance:
  Implement and maintain security protocols and compliance measures to safeguard organizational data and ensure adherence to industry standards and best practices.
• Disaster Recovery and Business Continuity:
  Develop and maintain comprehensive disaster recovery and business continuity plans.
• Technology Evaluation and Integration:
  Stay abreast of emerging technologies, evaluate their relevance to the organization, and lead the integration of innovative solutions to enhance operational efficiency.
• Documentation:
  Maintain accurate and up-to-date documentation for IT infrastructure components, configurations and processes, and build processes for the entire company to follow.
• Continuous Improvement:
  Identify opportunities for process improvements, automation and efficiency gains within the IT infrastructure, promoting a culture of continuous improvement.
• Incident Management:
  Develop and implement incident response plans to ensure a rapid and effective response to infrastructure incidents and minimize downtime.
• Training and Development:
  Foster professional growth of all teams through training programs, skill development initiatives and knowledge sharing.

• Bachelor’s or Master’s degree in Information Technology, Computer Science, Information Systems or a related field (or equivalent experience).
• 2-5 years of experience working in IT operations.
• Experience leading and managing large IT projects and rolling out infrastructure across various technologies.
• In-depth knowledge of IT infrastructure technologies, including servers, storage, networks and virtualization.
• Excellent working knowledge of computer systems, security, network and systems administration, databases, data storage systems, and phone systems.
• Strong critical thinking and decision-making skills.
• Excellent project management skills and strong ability to prioritize.
• Firm grasp of IT infrastructure and operations best practices.
• Demonstrated ability to develop, coach and mentor key employees.
• Comfortable in a fast‑paced environment with minimal direction and able to adjust workload based on changing priorities.

• Medical (PPO/HMO)
• Dental (PPO/HMO)
• Vision (VSP)
• Life Insurance
• 401(k)
• Sick, Vacation and Holiday leave

This is a full‑time position. We offer a competitive salary with a comprehensive benefits package.

Michelson Laboratories, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, age, veteran status or any other legally protected status. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.