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Entry-Level Government IT Service Desk Specialist
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-07-20
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is hiring a Junior Customer Service Representative to provide entry-level, first-line technical support for users in a highly regulated federal environment. You will document incidents, perform basic troubleshooting, and escalate complex issues under guidance, while supporting knowledge capture and user education for mission-critical systems.
You will triage routine end-user issues involving workstations, software, printing, email, and account
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