Enterprise Applications Specialist
Listed on 2026-07-30
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IT/Tech
IT Business Analyst, Data Analyst, Database Administrator
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Enterprise Applications SpecialistFull Time Professional Honolulu, HI, US
8 days ago Requisition
Salary Range: $68,000.00 To $80,000.00 Annually
Title:
Enterprise Applications Specialist
Department:
Business Intelligence and Data Management
FLSA Status:
Full-time Exempt
About the University of Hawai’i Foundation:
The University of Hawaiʻi Foundation was established in 1955 to encourage private support for the University of Hawaiʻi. Today it is the central fundraising organization for the UH System and is contracted by the Board of Regents to be the sole provider of fundraising and alumni services. In addition to fundraising, the Foundation manages more than 7,000 gift accounts for the benefit of the university and its students.
The UH Foundation is a private, institutionally related corporation designated as a 501(c)(3) organization by the Internal Revenue Service. It is a legally separate entity from the University of Hawaiʻi, the UH Alumni Association, and all other UH affiliates. However, the UH Foundation works closely with these organizations, as well as with others in the community, exclusively for the benefit of the university.
Our Vision
To inspire giving and partnership with the University of Hawaiʻi by fostering UH pride and passion among donors, alumni and the community.
Our Mission
To unite donors' passions with the University of Hawaiʻi's aspirations by raising philanthropic support and managing private investments to benefit UH, the people of Hawaiʻi and our future generations.
Our Values
Our values shape our relationships and guide our thinking and actions. By living our values, we build trust with our fellow employees, our donors, the university and the broader community.
Position Summary:
The Enterprise Applications Specialist provides functional support for University of Hawai‘i Foundation’s enterprise applications, reporting platforms, ETL platform, and related systems and technologies, including CRM, financial, and reporting systems.
The Specialist provides applications support for end users, and serves as a liaison between end users, business owners, and Advancement Services technical staff to help identify user needs, troubleshoot application issues, document business processes, support system training, and recommend practical system enhancements. This position works closely with the Advancement Analyst Manager and Systems Programmer/Analyst to improve application usability, streamline business processes, and ensure that enterprise systems effectively support UHF’s operational and reporting needs.
Reports to:Advancement Analyst Manager
Duties & Responsibilities:
- Provide functional application support to end users of UHF’s enterprise applications, reporting platforms, ETL platform, and related systems, including Ellucian Advance, Blackbaud Fundraiser Performance Management, Central Square Finance Enterprise, SAP Concur, SAP Crystal Reports, IBM Cognos, Alteryx, and related enterprise systems.
- Serve as a first point of contact for application questions, user issues, troubleshooting, and basic system guidance.
- Work closely with end users and business owners across internal departments to understand business processes, pain points, and system needs.
- Document user issues, business requirements, process flows, enhancement requests, and recommended solutions.
- Triage application issues and work with the Advancement Analyst Manager, Systems Programmer/Analyst, vendors, and other technical staff to resolve problems.
- Assist with testing system fixes, enhancements, upgrades, reports, dashboards, workflows, and new functionality before implementation.
- Understand user needs, translate them into clear requirements, and work collaboratively with technical staff to support solutions.
- Make informed recommendations to the Advancement Analyst Manager and technical team regarding system enhancements, workflow improvements, training needs, and opportunities to improve user adoption.
- Maintain knowledge of the functional areas of UHF’s enterprise applications and…
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