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Senior Zero Trust Product Support Engineer

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Akamai Technologies, Inc.
Full Time position
Listed on 2026-07-31
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 105400 - 189600 USD Yearly USD 105400.00 189600.00 YEAR
Job Description & How to Apply Below

Akamai Technologies, Inc. is seeking a Senior Product Support Engineer to join the Global Escalation Team, providing escalation support for our Zero Trust Enterprise Access and Security platform to ensure secure, reliable performance for enterprise customers.

Responsibilities include analyzing complex software issues, coordinating with R&D and PM, representing the team as SME in communications, managing partner integrations, and participating in on-call rotations.

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Position Requirements
10+ Years work experience
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