IT Help Desk Specialist

Join a culture of emplowerment and connectivity.

Learn the skills you need to accelerate your career.

Discover benefits that your life and work.

Build mission-ready tech that protects the nation.

Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications. Apply basic principles, theories, and concepts. Solve routine problems of limited scope and complexity. Refer more complex issues to higher levels. Work under direct supervision.

You Have:

• Experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution for all client, server, storage, or network devices, or mobile devices
• Knowledge of inventory management
• Ability to follow appropriate disposal guidance
• Ability to work independently with minimal supervision
• Bachelor's degree in a System Administration, Network Administration, or CS field

Nice If You Have:

• Experience with the Air Force or DoD
• Experience with system administration, including Windows 11, Group Policy , Active Directory, vESD IAO Express, Tanium ARAD, EiTAAS, and Purebred
• Experience using Micro sof t 365 applications
• TS/SCI clearance
• CompTIA Security+ Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ;
Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability