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IT Service Desk Analyst - User Support & Problem Solver

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Bank of Hawaii
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Bank of Hawaii is seeking a Service Desk Analyst to answer calls and provide premier IT support to users, helping identify problems, analyze options, and implement effective solutions.

You will handle 1st-line problem determination, document issues, and work with the team to meet service levels. The role requires strong communication, technical knowledge of Windows/Microsoft Office, and on-call availability, including evenings and weekends.

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