Systems Engineer

• Run migrations
• Handle escalated tickets from the service desk
• Build and clean up client environments
• Advise clients on next steps
• Teach and mentor Systems Administrators
• Take projects from quote through deployment and own them
• Work on project and escalation tasks
• Contribute to automation initiatives
• Build and manage secure enclaves for clients meeting CMMC and NIST 800-171 requirements
• Attend planned and unplanned client‑site visits

• Must live in Hawaii
• Valid driver's license required
• Car required for planned and unplanned onsite visits
• Working knowledge of DNS, DHCP, routing, subnetting, and VLANs
• Working knowledge of Windows Server, Active Directory, Group Policy, DFS, and domain controller migrations
• Working knowledge of Microsoft 365 administration, migrations, and tenant management
• Working knowledge of Entra , identity, conditional access, and MFA rollouts
• Working knowledge of Azure infrastructure and architecture
• Working knowledge of Hyper‑V and VMware virtualization
• Working knowledge of endpoint management and security baselines, including Intune and EDR
• Working knowledge of SPF, DKIM, DMARC, and multi‑factor providers including Entra MFA and Duo
• Working knowledge of SAN and NAS high‑availability technologies
• Working knowledge of Remote Desktop Services, RD Gateway, and session hosts
• Working knowledge of Power Shell scripting and automation inside MSP tooling
• Working knowledge of server hardware quoting and troubleshooting;
  Dell environment
• Working knowledge of documentation including network diagrams, runbooks, and configuration records
• Microsoft certifications are valued, especially MD‑102, SC‑300, and AZ‑104; AZ‑305 is relevant later
• Network+ and Security+ are nice to have
• Certifications are not required to apply
• Ability to work methodically, seek help when stuck, investigate independently, and document technical issues

Demonstrates expertise in managing client environments, including migrations and security compliance with CMMC and NIST 800-171 standards. Proficient in Windows Server administration, Azure infrastructure, and automation using Power Shell, while effectively mentoring Systems Administrators.

• Windows Server Administration
• Azure Infrastructure
• Power Shell Scripting
• CMMC Compliance
• Client Environment Management

• DNS
• DHCP
• Routing
• Subnetting
• VLANs
• Active Directory
• Microsoft 365 Administration
• Entra
• Hyper‑V
• VMware

• Mentoring
• Methodical Work
• Independent Investigation

• MD-102
• SC-300
• AZ-104
• Network+
• Security+

• CMMC
• NIST 800-171
• Client-Site Visits
• Escalated Tickets
• Automation Initiatives

• Intune
• EDR
• Remote Desktop Services
• RD Gateway
• SAN
• NAS