Loss Control Trainee to Loss Control Technical Specialist

Description Marketing Statement

Join our purpose-driven team and make a difference in people’s lives. We offer flexible work options and professional development opportunities in Hawaii and beyond to help you thrive both personally and professionally. Be a part of a local team that is dedicated to helping others in their time of need and make a meaningful impact every day. At First Insurance Company of Hawaii, we meet challenges and opportunities creatively and collaboratively.

We pride ourselves on our inclusive company culture and core values:
Respect, Integrity, Creating the Future for our Company and Community, and Excellence in Customer Service.

* This position is located on the island of Oahu and candidates must work in the state of Hawaii upon hire*

• Provides support to the Loss Control Consultant.
• Works with the Senior Associate on projects relating to customer service.
• Assigned smaller, less complex customers to complete transactional services such as through emails and phone calls. These services may include providing safety recommendations through our FICOHTech products, such as Safety Source, vehicle telematics, and water sensors based on loss trends and applicable safety regulations. Additional responsibilities include regulatory research for specific questions, creating loss analysis reports for customers, and coordinating and attending remote safety meetings.
• Conducting hazard and exposure evaluations for customers as well as developing a sound action plan to address exposures.
• Enroll in training courses as needed.
• Performs other duties as assigned.

• Provides consultation and solutions for small, medium and large, and/or highly complex accounts. Identifies exposures and assists in implementing appropriate controls. Maintains positive producer relationships achieving a high level of communication, including agency calls and presentations.
• Conduct detailed risk surveys, including for prospects and challenging accounts, to assess insurability, while also promoting FICOH’s unique value through our prevention strategies and cost containment services.
• Able to present our Risk & Safety Management strategies and approach our customers. Expected to provide specific training and education sessions to address loss leaders and drivers as well as other technical topics.
• Have a strong understanding of our RSM products and resources, enabling consultants to provide superior service to clients and internal stakeholders.
• Provides value added services including but not limited to high quality Loss Analysis to identify Loss Leaders and Drivers and Loss Sources.

• Serves as a lead and departmental resources on complex safety, risk management, and insurance matters
• The department’s lead technical resources for safety; including the use of specialized safety equipment, advanced safety management concepts, and the ability to engage in high level discussions and presentations with officers, business owners, and etc.
• Assists with mentoring teammates in fostering talent development and ensuring knowledge transfer.

• 4 years college degree or equivalent safety related work experience
• Excellent oral and written communication skills
• Excellent verbal and written communication skills
• Ability to organize data effectively
• Able to make quality presentations to customers
• Proficiency in MS Office applications (i.e. Outlook, Word, Excel and PowerPoint)
• Possess Hawaii Driver’s License with clean driving abstract and usage of own personal automobile

• Minimum of 1+ years of safety, risk management or related experience

• Minimum of 3+ years of safety, risk management or related experience

• Minimum of 5+ years of safety, risk management or related experience

• Minimum of 10+ years of safety, risk management or related experience
• Minimum of 1 year serving as an informal team leader or lead with some formal…