Visitor Information Program Assistant Ii Delegated

Recruitment Number: DOT-AIR-2026-10

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities page of our website.

The Visitor Information Program Assistant II is responsible for speaking a designated language as well as English while conversing with the traveling public and others, and for providing interpreter services as required. This is in addition to the duties of the next lower level of this series.

• Speak designated languages and English when interacting with travelers and the public.
• Provide interpreter services as needed.
• Mentor or assist lower‑level staff as required.

• Basic Experience Requirement: demonstrated ability to read, understand and follow oral and written instructions, and a high degree of verbal skill. May be met by part‑time/unpaid work or possession of a high school diploma or equivalent.
• General
  
  Experience:
  
  one (1) year of work experience demonstrating patience, tact, and an even temper in meeting and dealing with others.
• Special Language Requirement: fluently speak and understand one of the following languages in addition to English:
  Japanese, Mandarin, Korean, Tagalog, Hawaiian, Samoan. Applicants will be tested on their foreign language ability at the time of interview.
• Substitutions Allowed: successful completion of coursework from an accredited college or university may be substituted for the General Experience on the basis of fifteen (15) semester credit hours of coursework for six (6) months of General Experience, provided the coursework included at least three (3) semester credit hours in psychology, sociology, social work, or other behavioral science.

Salary: $3,471 to $4,388 per month (SR‑10, Steps C‑I) Level II

Shift work:
Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.

The State of Hawaii is an Equal Opportunity Employer.