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Lead Billing Coordinator

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Norfolk Southern
Full Time position
Listed on 2026-07-18
Job specializations:
  • Supply Chain/Logistics
    Supply Chain / Intl. Trade, Freight, Logistics Coordination, Transportation & Logistics
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Lead Billing Coordinator

Location:

Hutchinson Island. FLSA Status:
Exempt.

Job Overview

Under the supervision of the Assistant Billing Manager, the main function of this position is reviewing all documentation for goods or services provided and giving the customer a clear, itemized bill in a timely fashion. Review all invoices that leave the business to ensure their accuracy and minimize negative customer feedback. The coordinator must follow all company billing procedures to make sure that sent bills and invoices are noted and tracked.

The coordinator also works with accounts receivable to clear outstanding invoices or bills as they are paid.

To achieve this, the coordinator must be organized and well‑versed in port terminal activities including transportation vernacular. The port is a multimodal distribution hub with transport links using sea, river, road, and rail. The port terminals include:
The Port of Savannah, the largest single‑terminal container facility in North America;
Ocean Terminal, a dedicated breakbulk and Roll‑on/Roll‑off facility;
Port of Brunswick, the fastest‑growing auto and heavy machinery port in North America and Brunswick Mayor's Point Terminal which exports forest products. Any movement of cargo is usually a billable item that must be accounted for. The billing complexity makes it critical that the coordinator understands the operational and logistical flow of billable services and the varying components, products, and personnel (internal and external) involved.

Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.

Job Duties
  • Garden City Vessel Containers
    • Involves extensive communication with stevedores to ensure all containers are loaded onto or discharged from vessel. Also, must ensure all restows, power, storage and security charges are billed. The crane log must be reviewed to bill an additional fee for each container where an overheight bar is used. Information for each vessel must be entered into GPA’s Executive Information System for tonnage reporting.

      Monthly balancing is required to ensure no billing is missed and to ensure correct container numbers are entered into EIS.
    • Tonnage numbers, both container and breakbulk, are very important as these numbers are used for reporting to Senior Staff, State of Georgia, and can be used for Media releases.
  • Garden City Miscellaneous container
    • Billing includes charges for draying containers to Customs, to and from rail, Reefer Facilitation Fees, Empty Storage billing, and all other container movement. This takes much coordination with Live Lift, Control Center and Intermodal Operations.
    • External data entry is recieved from companies other than GPA (Stevedores, etc.), which requires an audit and follow up.
    • Weekly and monthly audits are performed to ensure billable service events are not missed, also to ensure incorrect service events are not billed.
  • Garden City Breakbulk
    • Biller must audit crane logs to identify breakbulk cargo being loaded onto or discharged from container vessels.
    • Biller must then coordinate with Operations to verify owner of cargo and weight so crane charges, wharfage and stevedore fees can be billed to the appropriate party. This tonnage is entered EIS.
  • Garden City Bulk (Vopak)
    • Must coordinate with our Lease customer Vopak to identify all vessels and owners in order to bill throughput charges. This tonnage is entered into EIS.
  • Garden City Warehouse (Stuffing & Stripping)
    • Must coordinate with Operations to ensure billing is captured for all containers stuffed or stripped.
    • Must receive accurate inventory for billing storage on cargo received into the warehouse but not stuffed within contracted free time.
    • Monthly balancing with warehouse personnel is required to ensure all billing is captured, also to ensure all reporting is accurate prior to being sent to Senior Management.
  • Norfolk Southern
    • Reports must be received from I.T. to show all Norfolk Southern containers (international and domestic) loaded to or unloaded from railcars. These lifts are billed…
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