Assistant Office Manager

Overview

Posted Friday, December 26, 2025 at 11:00 AM

Job Summary
:
The Assistant Office Manager contributes to the efficient operation of the Branch Office by managing the entire office operation, creating, and maintaining a pleasant work environment, ensuring high levels of organizational effectiveness, and communication. This job manages a variety of office administrative support working performing a range of general and specific office/clerical tasks. The Assistant Office Manager reports to the Office Manager, Deputy Branch Manager and/or Branch Manager.

Ultimately, the Assistant Office Manager should be able to ensure the smooth running of the office and help to improve branch office procedures and day-to-day operation.

• Responsible for entire daily office operation flow including but not limited to sales orders and purchase orders.
• Under the direction of the (D) Branch Manager directs and implements strategies for office operation to ensure maximum performance.
• Responsible for training and new hire orientation of all new employees at the branch office.
• Manage office worker’s attendance/tardiness including overtime management and conduct disciplinary action when necessary.
• Acts as liaison between sales, logistics, and office staff on various tasks.
• Prepares and submits reports to City/County/State/Federal where applicable.
• Lead physical inventory by providing proper preparation, entering data, solving common errors, and reporting results. Analyze and solve discrepancies.
• Communicate with HQ departments and/or outside vendors or suppliers when necessary.
• Help Office Manager in the overall operation of the branch by providing improvement ideas, and thoughts.
• Help Office Manager and (D) Branch Manager to find an appropriate candidate when a vacancy occurs including recruitment and interview.
• Help Office Manager and Branch Manager by providing suggestions and recommendations for better budget management.
• Responsible to make allowance for unexpected staff absences and other discretion by adjusting assignments or performing the work themselves if the situation requires it.
• Recruit, train, coach and retain top talent within the office operation so that the office delivers excellence; determine individual’s strengths and weaknesses and actively coach and mentor office staff to achieve high performance and to facilitate their long-term career development with Wismettac.
• Conduct or help Office Manager when performance appraisals are needed.
• Prepare data and report for analyzing and monitoring the performance of the operation.
• Attend meetings with other managers in the branch.
• Supervise handling and arranging the custom clearance for all merchandise including communication with custom brokers and vendors. Support routine administrative import-related jobs as needed.
• Other duties as assigned.

• Knowledge of principles, practices, and procedures of an office environment.
• Knowledge of human resource management (principles and procedures for personnel recruitment, selection, training, employee relations, and timecard management).
• Knowledge of managerial techniques.
• Excellent interpersonal skills.
• Analytical and problem-solving skills.
• Effective written, verbal, and listening communication skills.
• Good interpersonal skills to handle sensitive and confidential information.
• Ability to communicate with individuals at all levels of the organization
• Ability to instruct, direct, and evaluate employees, and resolve work-related problems.
• Ability to be a strong team player who is able to work across multiple functions and disciplines.
• Ability to organize and prioritize numerous tasks and complete them under various time constraints.
• Ability to follow written and/or oral instructions.
• Ability to speak clearly, concisely, and effectively.
• Ability to write e-mails at a highly proficient level.
• Ability to speak, write and read English

• Health Insurance
• Vision Insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!

Most benefits require employee contribution

Pre-employment Drug testing is required. Must be authorized to work in the United States on a full-time basis for any employer. Principals only. Recruiters, please do not contact this job posting.