Assistant Office Manager

This is an opportunity to step into a highly visible, impactful role within a growing branch operation where your leadership, organization, and problem-solving skills will truly make a difference. As the Assistant Office Manager, you’ll serve as a key partner to branch leadership, helping to drive operational excellence, support team development, and improve day-to-day processes. This role is ideal for someone who enjoys taking ownership, leading from the front, and building a well-run, collaborative office environment.

The Assistant Office Manager supports the efficient day-to-day operation of a branch office by overseeing administrative functions, coordinating office workflows, and supporting staff performance. This role partners closely with branch leadership to maintain a positive work environment, ensure operational effectiveness, and continuously improve office procedures. The Assistant Office Manager reports to branch leadership and plays a key role in supporting people, process, and performance.

• Oversee daily office operations, including sales orders, purchase orders, and administrative workflows
• Support branch leadership in implementing office strategies to improve efficiency and performance
• Coordinate onboarding, training, and orientation for new hires
• Manage employee attendance, overtime, and assist with disciplinary actions as needed
• Serve as a liaison between sales, logistics, operations, and administrative teams
• Prepare and submit required local, state, and federal reports
• Lead and support physical inventory processes, including preparation, reconciliation, and discrepancy resolution
• Communicate with corporate departments, vendors, brokers, and external partners
• Assist with recruitment and interview coordination when office vacancies arise
• Provide input on budgeting, staffing, and process improvements
• Adjust workloads and step in operationally when staffing gaps occur
• Coach, train, and support office staff to drive performance and retention
• Assist with performance reviews and employee development initiatives
• Compile operational data and reports to monitor office performance
• Support import-related administrative tasks, including customs clearance coordination
• Attend leadership and cross-functional meetings as required
• Perform other duties as assigned

• Strong understanding of office operations and administrative best practices
• Experience with HR-related functions such as onboarding, attendance tracking, and employee relations
• Proven leadership and people-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent organizational, time-management, and problem-solving skills
• Strong interpersonal and communication skills (written and verbal)
• Ability to work cross-functionally and communicate with all levels of an organization
• Comfortable handling sensitive and confidential information
• High level of professionalism and attention to detail
• Proficiency in written business communication (emails, reports, documentation)
• Fluency in English (spoken and written)
• Experience with inventory, logistics, or import/customs processes is a plus