Operations Supervisor

Loomis Armored Honolulu, HI, 1540 Kalani Street, Honolulu, Hawaii, United States of America

Posted Tuesday, February 3, 2026 at 7:00 AM

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers.

Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

Salary commensurate upon skill set, experience and competency in similar role(s).

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long‑term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee‑centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations.

This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager.

• Complete and maintain scheduling/routing on a daily basis
• Oversight and coordination of armored and ATM route, dispatch, first‑line ATM maintenance, vault and terminal operations
• Maintain effectiveness and efficiency of route, terminal and vault operations
• Ensure safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures
• Secure cargo and terminal through training, monitoring, and enforcement of policies, including terminal opening and closing
• Investigate accidents and process required paperwork
• Develop and maintain customer service capabilities among all operations staff
• Respond to customer inquiries and or complaints and solve logistical issues
• Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers
• Control overtime hours, monitor employee vacation schedules and maintain operational efficiency
• Communicate with all employees to immediately resolve any outstanding issues and/or complaints
• Complete any and all additional responsibilities assigned by the Operations Manager or other management team members on an “as needed” basis
• Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives
• Recruit, interview, test, select, train and supervise operations personnel
• Oversight and coordination of maintenance of vehicles, forklifts and other equipment
• Emergency response to employee injuries, facility security incidents, vehicle incidents and security investigations
• Manipulate and maintain route and vault data including manual paperwork and electronic data
• All other duties as assigned by the Operations Manager/Branch Manager

• A valid firearms permit
• A strong, positive leadership and supervisory presence proven through professional experience
• Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups
• Experience in transportation and warehousing, transportation logistics, or a related field
• Experience in banking or retail cash and ATM operations preferred
• Excellent computer skills and working knowledge of Microsoft Office programs
• Strong desire to succeed, advance, grow your career, and work for an industry‑leading branch

As part of the qualification process for the Operations Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation…