Reliability & Resilience Engagement Program Manager - Oahu

Job Summary

Reliability & Resilience Engagement Program Manager - Oahu

Date:

Jan 26, 2026

Location:

Honolulu, Hawaii (HI), US, 96813

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date:
This position will remain open until filled. Early applications are highly encouraged.

The P QP COMMUNITY AFFAIRS Department of the P COMMUNITY AFFAIRS Division at Hawaiian Electric Company has 1 Management vacancy available (Role: Professional)

JOB FUNCTION:

Develops, implements and coordinates community engagement programs, strategies, and metrics to advance critical reliability and resilience initiatives, specifically wildfire mitigation and power generation, with communities, customers, and the general public across Hawaiian Electric’s service territories.

• Develops and implements strategic community outreach and engagement plans across service territories (O‘ahu, Maui County, and Hawai‘i Island) aimed at advancing the achievement of Company resilience and reliability goals and facilitating the acceptance of Company initiatives and programs as part of the Wildfire Safety Strategy, including Public Safety Power Shutoffs (PSPS) equipment upgrades, vegetation management, and strategic undergrounding. Plans should incorporate insight gained through building key relationships with residential customers, community leaders, neighborhood boards, and other civic, community, and charitable organizations.
  
  Provide community relations leadership and consultation to Company personnel and oversees preparation for meetings, presentations, and materials necessary for public outreach. Evening and/or weekend work will be necessary to ensure successful working relationships within the community.

• Functions as the Company’s community outreach and engagement lead across service territories for power generation capital projects designed, constructed, and operated by the Company, as part of the Company’s Development Team. Provides community relations direction, consultation, and strategy development for these projects to project personnel and assists in preparation of presentations for project managers across service territories. Conducts outreach and presentations before public groups and agencies in sometimes potentially hostile environments to explain the Company’s position and address sensitive community concerns.
  
  Responds to escalated concerns from customers or community members impacted by projects.

• Leads and coordinates project teams, including engineers, contractors, and suppliers. Engages regularly with communities, internal teams, and external stakeholders to manage project communications and ensure alignment. Ensures compliance with safety standards, regulatory requirements, and Company policies. Maintains project daily records and prepares incident and other project reports to maximize overall performance of the work group. Schedules and attends project meetings. Manages project costs, ensuring projects stay within budget and identifying cost-saving opportunities.

• Apprise, inform, and educate Company management and employees about customer and community concerns that may impact operations to assure that the Company is fully aware of the environment in which it is operating and doing business. Solicit, monitor, and assess customer and community issues, community newsletters and other communications to track community sentiment and feeling. Also provides community relations support and training to employees and contractors to ensure awareness and sensitivity to customer and community member needs.

• Participates in Company emergency response activities as assigned (on standby 24 hours a day, 7 days a week),…