Retail Manager

Role Overview

Sodexo is seeking a Retail Manager for the University of Hawaii at Manoa located in Honolulu, HI
. This Retail Manager will be overseeing the operations of the branded concept,
Taco Bell on campus. The perfect candidate for this Retail Manager will have a passion for customer service, and strong experience with knowledge of retail food concepts. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well‑being and create a healthy learning environment.

• Identify customer needs and expectations;
• Ensure that Sodexo and customer goals are aligned and met;
• Educate and develop rapport with clients and promote partnerships;
• Promote a customer/client centered culture that strives to exceed customer and client needs;
• Coordinate all unit catering initiatives to drive sales growth and track results;
• Maintain and improve service level resulting in increased customer satisfaction;
• Ensure all HAACP standards are followed; and/or
• Demonstrate resourcefulness and quick responsiveness to client and customer requests.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• A history of strong leadership and excellent communication skills;
• Prior experience promoting national brands with clients and customers in a campus environment; and/or
• Proven client relationship and customer service skills.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Minimum Education Requirement – High School Diploma or GED or Equivalent.

Minimum Management Experience – 1 year.