Digital Solutions Section Manager

HSFCU Headquarters, 333 Queen Street, Honolulu, Hawaii, United States of America

Posted Monday, March 23, 2026 at 4:00 PM

The Digital Solutions Section Manager leads the daily operations of the Digital Solutions team, ensuring reliable, secure, and compliant delivery of digital banking services. This role manages staff performance, oversees operational workflows, drives operational efficiency, resolves complex escalations, and ensures strong internal controls. This role drives service quality, supports strategic initiative execution, and ensures digital banking operations are in alignment with organizational goals and member experience standards.

Base Annual Salary Range
: $79,100 - $101,745 per year

The posted range reflects the anticipated base pay for this position, with final compensation determined based on experience, skills, and internal equity.

• 4-6 years of related experience in Digital Banking Services, or financial industry focused on operations.
• A minimum of 2-3 years of direct managerial experience leading teams, setting performance goals, and managing operational workflows.
• Bachelor's degree in business, or related field, or equivalent experience.
• Comprehensive knowledge of digital banking channels, related services, and applicable policies and procedures.
• Proven leadership, communication, and training abilities.
• Strong understanding of operational processes.
• Ability to work independently and handle fast-paced environments.
• Project management, problem-solving, and decision-making skills.
• Proficiency in Microsoft Office Suite and PC operational systems.
• Ability to use teller terminal, 10-key, telephone, and all related business machines.

Find your happy place. Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

• Competitive Compensation:HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage:Full‑time employees receive 100% coverage for medical and dental premiums, plus 50% toward covering your family members. Pre‑tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off:Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed.
• Retirement Savings:Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy:We make your daily commute stress‑free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and pre‑tax deductions.
• Health & Wellness:Access to wellness fairs, flu shot clinics, and on‑site fitness centers.
• Additional Benefits:Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities:HSFCU invests in employee development through in‑person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment:HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.

HSFCU Headquarters, 333 Queen Street, Honolulu, Hawaii, United States of America