Senior Project Manager

Senior Project Manager – Medicaid Technology & Operations

The Senior Project Manager supports the Med-QUEST Division (MQD), which leads statewide efforts to provide medical assistance to low-income Hawaiʻi residents and maintains Medicaid enterprise systems and related technology solutions. This role is responsible for ensuring business and technical requirements are met, risks and issues are proactively managed, and project activities remain aligned with organizational goals. The position serves as a central coordination point across business units, IT teams, executive leadership, and third‑party partners.

• Oversee planning and implementation of major projects, managing scope, timelines, and budget.
• Guide complex, large‑scale initiatives that support strategic business objectives.
• Define project scopes and objectives with relevant stakeholders.

• Develop detailed project plans, including resource needs, schedules, and cost structures.
• Monitor project performance using appropriate systems, tools, and techniques and adjust project direction as needed.
• Conduct ongoing risk assessment and mitigation activities to ensure project stability.

• Serve as the primary communication point for executives, clients, and project stakeholders.
• Coordinate internal resources and external vendors to support project execution.

• Serve as the primary interface with internal stakeholders, leadership, and third‑party vendors.
• Ensure clear and consistent communication throughout all project phases.
• Confirm that business requirements are met by delivered IT or operational solutions.

• Establish and manage project budgets, including variance tracking and financial reporting.
• Report project progress, risks, and issues to leadership with clear, actionable updates.
• Confirm that business requirements are met by delivered IT or operational solutions.

• Ensure deliverables meet required quality standards and customer satisfaction expectations.
• Oversee project closure activities, including documentation archiving and lessons learned reviews.

• Project management methodologies, tools, and reporting systems.
• Principles of coordinating large-scale or high-visibility projects.
• Portfolio and multi‑project management concepts.
• Enterprise IT systems, including Smartsheet (preferred).

• Strong leadership, communication, and problem‑solving skills across diverse teams.
• Ability to navigate high‑stakes environments and coordinate across executive leadership.
• Ability to manage multiple concurrent high‑priority projects or portfolios.
• Ability to manage scope, schedule, budget, quality, risks, issues, and communications effectively.

• Bachelor’s degree in Business, Management, or a related field (Master’s preferred).
• PMP or equivalent advanced certification.

• Extensive experience managing large-scale or high‑visibility projects.
• Experience managing multiple concurrent, high-priority projects or portfolios (preferred).
• Experience using Smartsheet or similar project management tools (preferred).

• Group Health (Medical, Dental, and Vision)
• Paid Time Off
• Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs and other perks

HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. The company is an Equal Opportunity Employer and a proud National Minority Supplier. Employees are empowered, fostering an environment where everyone feels valued, included, and respected.