Alarm Monitoring Team Lead
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-07-15
Listing for:
Securitas Technology
Full Time
position Listed on 2026-07-15
Job specializations:
-
Management
Job Description & How to Apply Below
Securitas Technology is seeking a Monitoring Supervisor to lead a 24/7 team of monitoring specialists in a high-volume call center environment in Honolulu. You will supervise shift activities, coach staff, and ensure policy adherence and service levels.
Responsibilities include directing queue assignments, coaching, handling escalations, and maintaining high-quality customer interactions while collaborating with Monitoring Managers to meet performance targets.
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