DC Operations Manager

Overall Job Summary

This position is responsible for managing all personnel and DC operations during a single shift. They will be responsible for leading, developing, and engaging with their team to achieve positive shift and building results.

• Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
• Serve as a key contributor to the business by developing, implementing and sustaining best practices.
• Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
• Lead team of Supervisors in continuous improvement processes by focusing/root cause analysis and development of counter measures to drive key performance indicators.
• Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
• Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
• Assist in the recruitment efforts of all DC personnel.
• Drive workflow in the DC to ensure objectives are met in an efficient manner.
• Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members, maintaining compliance, consistency, and taking corrective action when needed.
• Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development.

• Minimum of five (5) years of operations management experience preferred.
• Bachelor’s degree in Business Management or similar field preferred; any suitable combination of education and experience will be considered.

• Lead large-scale process improvements through Lean process, Kaizen, and Six Sigma.
• Collaborate with GM / AGM / OMs to meet budget / P&L goals.
• Functional knowledge of logistics processes and methods, including flow, cost efficiencies, MHE equipment, safety and quality.
• Analytical skills to include problem identification and resolution.
• Working knowledge of a Windows-based computer environment with the ability to develop and communicate reporting.
• Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation.
• Flexibility and willingness to change direction and focus as business needs.
• Ability to work any shift and or assigned OM jobs as required.
• Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
• Proficiency in Microsoft Office Products.

Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift. Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation.

• Sitting
• Walking
• Kneeling/Stooping/Bending
• Standing (not walking)
• Lifting up to 10 pounds
• Lifting up to 20 pounds

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.