Chief & Impact Officer

Job Purpose and Basic Function

As Chief Growth and Impact Officer, responsible for advancing strategic growth, organizational alignment, programmatic services, and policy integration. As the CEO’s strategic partner, senior advisor, and organizational integrator, helps ensure that HPCA operates as a unified organization focused on a shared mission and meaningful outcomes for Hawai‘i’s Community Health Centers (CHCs). In this executive role, the Chief strengthens alignment across programs, strategy, communications, partnerships, fund development, and policy‑related work by connecting teams, driving execution on organizational priorities, and translating strategy into action and impact.

• Serve as a trusted strategic advisor, day‑to‑day thought partner, and senior problem‑solver to the CEO.
  • Monitor progress on key organizational priorities and identify barriers, risks, and opportunities that require executive attention.
• Serve as a member of HPCA’s Executive Team to help shape and lead enterprise‑wide strategies, priorities, leadership, and organizational decision‑making.
  • Prepare materials, talking points, strategic memos, and internal decision‑support materials for the CEO, Executive Team, Board and Staff.
• Integrate policy, program, and partnership insights so that advocacy strategies are informed by member needs, operational realities, and field experience.
  • Oversee HPCA’s programmatic services and lead Director‑level staff to align program activities, resources, and member support with priorities.
• Translate emerging policy developments into organizational implications by coordinating with external government relations partners, stakeholders, internal staff, the CEO, member CHCs, and Board.
  • Support stakeholder engagement strategy and help strengthen relationships with members, funders, community partners, and policymakers.
  • Advise and educate staff and stakeholders on policy and program needs.
• Lead, supervise, and develop assigned Director or Manager‑level staff, fostering accountability, collaboration, service quality, and professional growth.
  • Prepares and conducts performance appraisal for immediate staff.
  • Assists in hiring, disciplinary, and termination procedures.
• Provides additional assistance and support as assigned.

• Displays more advanced organizational skills, in order to organize projects or the work of others.
• Devises effective and innovative solutions to situations encountered both for specific issues related to the function, and the general concerns of the organization.
• Negotiates resolutions to complex situations which may be inherently adversarial.

• Excellent written, verbal, and presentation skills, including the ability to tailor communications to internal and external audiences.
• Strong relationship management skills and the ability to work effectively with executives, staff, members, community partners, and policymakers.
• Possesses excellent cross‑cultural communication skills.

• At least 7 years of progressively responsible leadership experience in healthcare, public health, nonprofit management, strategy, policy implementation, operations, or a related field, including experience supervising staff or leading teams.
• Master’s degree in public health, public administration, public policy, nonprofit management, communications, healthcare administration, or related field preferred.
• Experience integrating policy, strategy, and programmatic work strongly preferred.
• Strong strategic and systems thinking skills, with the ability to connect external trends, internal priorities, and operational execution.
• Knowledge of Hawai‘i’s healthcare landscape, community health centers, and/or public policy environment preferred.
• Strong proficiency with Microsoft 365 Suite and common work technology tools.