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Customer Care Center Manager — Lead, Improve & Elevate Service

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: HAWAIIAN ELECTRIC CO.
Full Time position
Listed on 2026-08-01
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 109900 - 142600 USD Yearly USD 109900.00 142600.00 YEAR
Job Description & How to Apply Below

Hawaiian Electric Companies is seeking a Manager Supervisor for the Customer Care & Support Center on Oahu, Maui, or Hawaii Island. The role leads a high-performance team, focuses on customer care, quality assurance, workforce planning, and continuous improvement to meet service goals.

The position emphasizes staffing, coaching, training, and data-driven performance management to optimize call efficiency and customer experience in a fast-paced environment.

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