Supervisory Recreation Specialist - Information, Tickets, and Travel

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Job Description

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Major duties and responsibilities include:

Supervision:

• Performs supervisory duties which include assigning work, defining priorities, selecting and recommending applicants for hire, evaluating performance, recommending pay adjustments/awards, providing or recommending training, approving and/or disapproving leave requests, initiating corrective actions, and recommending formal corrective/disciplinary actions as warranted.
• Supervises federal civil service employees at the NF-01/GS-1/2/3, NF??02/GS--4, NF- 03/GS-5/6/7 /8, NA-05 or NA-8, whether full-time, part-time, intermittent, or temporary; assigned military employees; non-Federal workers; unpaid volunteers;
  Student trainees, or others.
• Authorizes personnel action requests (SF-52) and ensures timekeeping documents are submitted in accordance with local directions.
• Leads and instructs subordinate staff in administering traditional and non-traditional workshops, clinics and events in a variety of outdoor skills areas including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking or water sports.
• Provides outdoor field experiences related to above skill training in the form of day and weekend trips.
• Leads day-to-day operation of multiple programs to which assigned; assists with staffing, training and scheduling.

Program Management:

• Uses creativity to plan, promote and implement well-rounded Community Recreation programs utilizing numerous facilities within the entire MWR Department in accordance with CNIC approved program standards.
• Coordinates leisure skills development activities and classes.
• Organizes community special events such as comedy shows, holiday events, celebrity appearances, concerts, 41st of July Festival, and Winterfest, which are just a few of the many programs offered throughout the year.
• Provides support for unit allocation events to include equipment, programming ideas, and coordination assistance.
• Responsible for the development, management, maintenance, planning, business plan execution, and administration of a diverse Community Recreation program.

Marketing:

• Solicits and assists with negotiating partnerships on behalf of the MWR Department.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Develops contacts and creates professional proposals, execution of agreements and follow-ups.
• Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
• Responsible for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
• Seeks ways to promote and market MWR facilities and events through outreach opportunities on base.

Administration:

• Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patron's usage and responses (includes providing information for metrics and patron counts).
• Solicits input from activity managers regarding internal short/long range goals, business plan objectives and program standards.
• Monitors various programs to ensure standards are met or exceeded.
• Routinely evaluates and reviews ongoing programs and provides activity managers with guidance that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
• Assists with writing standard operating procedures.
• Performs regular analysis of projected projects and programs; considering operating budget, staffing requirements, plans, trends, command mission and changing population.
• Provides onsite project oversight and ensures that approved plans are implemented and notify local and regional leadership of any issues or concerns that may arise.
• Uses metrics and financial data to make recommendations for any modifications to programs.
• Leads and performs check-in and checkout of materials and collects any applicable fees by operating point of sale (POS) computer system for equipment and activities associated with Community Recreation Programs.
• Inspects equipment upon return for damage and makes recommendations for replacement when required.
• Completes a Daily Activity Report (DAR) to ensure accountability for the balancing and reconciliation of daily sales transactions.
• Performs inventory of various types of equipment, retail items, supplies and any other item deemed to have cash value.
• Transports patrons off base to local attractions for trips, tours and outings.
• Performs other duties as assigned.