Engineering Account Support and Training Manager

We have an immediate opening for a full-time
Engineering Account Support & Training Manager position. This role is responsible for providing management oversight, operational support, and workforce development for HBM’s less technically complex maintenance accounts. The position serves as a key internal resource, managing the floater bench, overseeing the apprenticeship program, and developing and delivering engineering and maintenance training across the organization.

• Healthcare plan option
• dental insurance
• direct deposit options
• flexible spending account
• Competitive wages
• Vacation and holiday pay
• 401(k) plan

Oahu, HI

Flexible schedule required / Availability for nights, weekends, and traveling as needed

$100,000 – $115,000 per year

• Provides management oversight and support to less sophisticated maintenance accounts,
• ensuring service quality, compliance, and consistency.
• Conducts periodic site visits, evaluations, and operational audits.
• Assists site supervisors and technicians with troubleshooting, staffing challenges, and
• operational issues.
• Supports large-scale or sensitive maintenance activities (e.g., building shut-offs,
• coordinated repairs).
• Prepares and reviews reports related to site performance, staffing, and operational
• metrics.

• Manages the deployment, scheduling, and utilization of the floater bench to support
• staffing gaps, absences, and special projects.
• Ensures floater personnel are properly trained, prepared, and matched to site needs.
• Monitors performance of floater staff and provides coaching and feedback.

• Oversees HBM’s apprenticeship program, including onboarding, progression tracking,
• and skills development.
• Coordinates with site supervisors and mentors to ensure apprentices receive appropriate
• training and exposure.
• Evaluates apprentice performance and readiness for advancement.

• Develops, implements, and delivers engineering and maintenance training programs for
• technicians, supervisors, floaters, and apprentices.
• Establishes standardized training materials, curricula, and technical competency
• benchmarks.
• Conducts orientation, refresher training, and ongoing technical skill development
• programs.
• Supports leadership development and supervisory training for engineering staff.

• Supports supervisors with employee development, performance management, and
• corrective action in coordination with HR.
• Participates in employee evaluations and provides developmental feedback.
• Promotes a culture of safety, professionalism, and continuous improvement.

• Assists with workforce planning, scheduling strategies, and cost-control initiatives.
• Supports budget planning related to staffing, training, and operational efficiencies.
• Performs other duties as requested by HBM management.

• High school diploma or equivalent
• Valid Hawaii driver’s license
• Must pass HBM prescreen check
• Strong communication and interpersonal skills
• Proven supervisory or leadership experience in operations, engineering or maintenance environments
• Experience operating and/or overseeing building maintenance functions
• Proficient in Microsoft Office and email
• BA/BS in engineering, business degree preferred or related field (or equivalent experience)
• Experience developing and delivering technical training programs
• Experience managing multi-site or support-focused operations
• Familiarity with apprenticeship or workforce development programs

We are an equal opportunity employer.

1013 Kawaiahao Street, Honolulu, HI 96814 (by appointment)

Phone: