Employment Services Manager

The Employment Services Manager ensures that best practices and compliances are being met while promoting the growth of participants, employment services and staff within the community. The integration of employment services will stem from identifying funding resources, securing employment contracts, establishing business opportunities for micro-enterprise, networking with the business community and marketing employment services, participating in fundraising events and collaborating with the Development department to secure grants outcomes.

Additional duties will include training Employment Specialist to provide services (discovery process, assessments, job development, job marketing, job coaching, long term success. etc.) for participants essentially promoting their individual growth in a safe and positive learning environment.

• Actively participate on the Employment Services Team to develop short and long-term employment strategic plans that support mission and vision of ESH.

• Assist in creating operational systems, processes and policies in support of organization mission specifically related to Employment Services through reports, information flow and management, business process and organizational planning.

• Assists in the identification, application, procurement and fulfillment of grants, contract and other funding sources that support employment outcomes.

• Establish ESH as a Network Employer through Ticket to Work program.

• Network with business communities to support integration and employment outcomes as well as micro enterprise options.

• Directly responsible for administrative and operational aspects of employment programs and services including contractual and fiscal compliance, staffing, and budgeting, marketing, legislative advocacy, strategic planning, contract negotiations, external agency relations, etc.

• Ensure standardization, best practices, quality in Employment Services, by the development and maintenance of related policies/procedures to include CARF requirements and other state.

• Adhere to timely and accurate contract compliance.

• Coordinates and submits necessary reports for internal or external requirements

• Facilitate and promote effective communications, coordination, operation, and teamwork among all ESH programs/departments and external partners.

• Attend public hearings and participate in any legislative advocacy/education as appropriate

• Adhere to annual budgets requirements.

• Attend and participate in various external agency meetings for the benefit of the organization (e.g. DOH-DD Division, DD Council, Workforce Solutions, etc.).

• Communicates with clear and concise verbal and written communication to include participants, employers, families/caregivers, and other agency staff.

• Provide leadership and managerial support for Employment Services.

• Supervise, support and mentor staff members to ensure that performance measures meet or exceed expectations.

• Recruit, interview, orient/train staff to meet demands of Employment Services.

• Complete performance evaluations of all direct reports. Provide input regarding staff performance.

• Review and/or approves documentation of mileage, timesheets, activity reimbursement/advancement, data sheets, etc.

• Conduct or oversee staff orientation, training and performance evaluation to ensure Waiver /CARF compliance.

• Encourages self-determination and participation in employment related activities for all consumers.

• Provide or refer consumers to resources that support Financial Education. This includes but is not limited to Benefits Planning/work supports, tax information, banking, budgeting, and asset development.

• Responsible to provide related services that support employment outcomes: person- center
  -planning, discovery process, assessments, vocational counseling, benefits planning, identification and development of appropriate employment objectives and job matches, assist consumers to development resumes, prepare for interviews, mock interview, job marketing, on site job coaching, support to employers, and other aspects of supported…