Lihue Airport Car Rental Manager

Job Description

EDS Service Solutions is built on
long-term client relationships
and a relentless commitment to
service excellence
. We specialize in
end-to-end workforce and process optimization solutions
, offering both
outsourced and insourced services
tailored to industry needs.

We are seeking a
hands-on Account Manager
to join our management team at
Lihue Airport (LIH). This is an
operations-driven role
, ideal for a leader with practical experience in
managing teams, training staff, and overseeing daily operational workflows
.

• Oversee
  daily airport operations
  , including cleaning, driving, and car movement activities.
• Maintain
  high productivity and performance standards
  for VSAs, drivers, and support staff.
• Provide
  hands-on training and mentorship
  to supervisors, leads, and administrative personnel.
• Solve
  client issues
  .
• Cover shifts as needed to support operational continuity.
• Monitor compliance with
  safety protocols and company standards
  .

• Manage
  scheduling, shift coverage, and payroll
  for operational staff.
• Conduct
  workforce planning and forecasting
  to meet service demands.
• Attend
  client meetings
  to review performance and operational needs.
• Maintain operational and productivity reports for management review.

• Minimum of2 years progressive leadership experience
  managing operations or teams.
• Proven experience in
  training staff and managing multiple roles
  .
• Strong background in
  client relationship management
  and problem-solving.
• Experience with
  recruiting, hiring, retention, and performance management
  .
• Preferred:
  Car rental or airport operations experience
  .
• Bilingual in
  English and
  Hawaiian / or Tagalog
• Must be
  21+ with a valid driver’s license
  and authorized to work in the U.S.
• Open availability including
  weekends and holidays
  .

• Base Pay:$70,000 annually
• Opportunities for growth and professional development
• Dynamic, collaborative work environment

Lihue, HI LIH Airport

EDS Service Solutions is an
Equal Opportunity Employer
committed to providing equal employment opportunities without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, disability, or any other protected status.